shopping_cart
Showing 1 of 104 conversations about:
Incognito_Cowboy
3
Nov 3, 2020
bookmark_border
I’ve had the DACport Slim for a lot of years and it went from being with me in the Marine Corps to sadly being homeless, and yet through it all I am absolutely amazed at the beating it took but still looked new and better yet, never lost a beat. Unfortunately the headphone input finally loosened enough to cause some slight crackling between channels when the cable moved. I wrote a heartfelt and humbling letter explaining where we had been and Mr Goodman, the CEO, responded personally. At this moment it is at their shop being looked over and refreshed. The company’s level of customer care and quick response is second to none, and the fact the owner is so hands on; between reading emails, posting on sites, attending to his clientele, and employees, should make anyone want to invest their dollars with the company he built. I’m currently in school studying to be a Mastering Engineer and I have recommended not only their top notch products, but the company itself, because of what they stand for as well as providing long term support for their products. One of my professors is so impressed with the product he purchased that he is including it in his syllabus as a recommended item for studio use. I can’t wait until I have enough funds saved to upgrade to the HD version, because if it is anywhere near the quality of the Slim, as I told Mr. Goodman, he has, without a doubt, earned a customer for life. Great customer service, hands-on ownership, happy employees, and build quality second to none, their products should be on your short list of items to test and review. Jeff
Nov 3, 2020
raansire7
1336
Nov 4, 2020
bookmark_border
Yup. Michael Goodman is a total boss. It's why I will continue to support the company by purchasing their products I like, and recommend it. There are lots of faceless audio companies, but gladly, CEntrance isn't one of them. Good luck in your education. I started learning music production back in 2002 when I got to my second duty station in the Army. Enrolled in a good audio engineering school back in 2010 but had a motorcycle accident and my life went down the drain, so I never went back. I still noodle as a hobby and am the sound guy in my church, so that's to me the peak of peaks...doing what I love for the Lord. 😃
Nov 4, 2020
CEntrance
1140
Michael Goodman
Nov 8, 2020
bookmark_border
Thank you! We will be sending your DAC back soon! Please email for status.
Nov 8, 2020
View Full Discussion