I've looked for solutions and tried all of the ones I could find online. I'm trying to update my firmware/driver to get rid of the sound popping bug. Also my light configurations reset whenever the bar turns on/off. When I try to update the firmware it says "new firmware available" so I click download and then install. Then the next popup says "This program will up9grade the firmware of your Sound BlasterX Katana. Press Upgrade to begin." Once I press upgrade it says "No firmware upgrade is performed. Device has the same or newer firmware." Any suggestions?
https://imgur.com/a/hvJH9tL