Drop + EPOS PC38X Yellow Gaming Headset
$169

Drop + EPOS PC38X Yellow Gaming Headset

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$169
Product Description
An upgraded version of the crowd-favorite PC37X, our PC38X gaming headset is a level up in comfort, build quality, and sonic performance. After Sennheiser Gaming’s rebrand to EPOS, the PC38X is now updated with EPOS branding Read More
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Add Drop 3-year Warranty with Accidental Coverage (US Only) +$30.00
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Kevin
5417
Outreach
Nov 15, 2020
Stickied
Just want to point out that when you're plugging the cable in the headset, you need to give it a really strong push. When you first insert it, it may feel like it's in, but that's just the first (of 3) contacts that have made contact and engaged. Give it a really strong push, you won't break it! We've received multiple returned "faulty, dead on arrival" units and upon testing them, they all work fine once the cable is properly seated. There are numerous reviews/discussion posts below of people complaining about "very quiet audio, left channel doesn't work at all", etc. These are almost always solved with firmly inserting the cable. Regardless, if you're not happy with the product or believe yours is defective, please contact customer support and they'll gladly refund or exchange it for you.
bdgdp
0
Jun 12, 2022
Same, I put in a support ticket. I really enjoyed this headset and for it randomly short is a little frustrating since this is my first headset over $100.
0x6A7232
0
Aug 12, 2022
My dog chewed my cable and boom mic. Where do I get the cable? And if the boom mic is replaceable, that?
Kevin
5417
Outreach
Nov 24, 2021
Stickied
The DROP + Sennheiser PC38X Gaming Headset will soon be replaced by the Drop + EPOS PC38X Gaming Headset

What's with the new name?
EPOS merged with Sennheiser's Gaming division a while back and has been slowly transitioning the brand to be purely EPOS. We're currently selling the remaining "Sennheiser branded PC38X" units, and will be introducing the "EPOS branded" ones to the site shortly. Is there any difference between the products? The EPOS PC38X and Sennheiser PC38X units have been, and will continue to be, made at the exact same production facility. The specification of the headphone is the same, except the branding will be different. How long will the "OG" Sennheiser PC38X units be available for? These are no longer being produced, and will be available until we've sold the remaining inventory. For a brief time, you will be able to purchase either the Sennheiser or EPOS branded version of the headset. How are warranties handled? The warranty remains unchanged. If your product is defective within the warranty period, we will replace it.
(Edited)
domosapien
0
Jan 2, 2022
Hopefully they fix the ear-volume pad static.
breakfasttoast
1
Jul 22, 2022
where do I send mine in for warranty?
sddmlta
2
Aug 9, 2022
I love these, they sound really good for games and music. One issue I do have with them is after a while the volume nob started to mess with the right earcup sound quality and I had to poke it to get it back to normal
ritaban
51
Aug 4, 2022
Can anyone tell me what is that white mouse in the image.
netorare-chan
1
Jun 15, 2022
Is there anywhere I could get the replacement pad for the pc38x, I would like to get similar ones to the original mesh earpads not the suede one.
(Edited)
Scottopotomus
0
Jun 12, 2022
I just got the PC38x set today and the headphones work great with my pc, but my mic is SO QUIET. It barely picks up. It does pick up, when I yell like a maniac. I have turned the mic all the way up in windows. I have turned it up in realtek audio console, I have turned on the +30db boost. It doesn't matter. Just so so quiet. I don't want to yell loud enough for the neighbors to complain while I'm playing with my friends. Not sure what else to do.
(Edited)
NOFORTNITEHERE
0
Aug 2, 2022
I ended up using a Apple USB C to 3.5mm dongle and when only using the console cable provided the MIC picked up dramatically! Feels to be working as should now hope this helps. 
UFNaviGator
2
Apr 26, 2022
Doing some research on alternative DACs to pair with these. Eyeballing the SoundBlaster units (like the X4, G6, GC7) but some seem to not pair well on impedance. I believe the GC7 specifically lists compatibility with headphones 32ohm+. With this being 28ohm I was hoping someone could recommend which of these units (or better alternatives) would be best or if anyone has experience with them.
UFNaviGator
2
Jun 8, 2022
I ended up going with the G6 and it made a big difference when compared to using my Alienware realtek. I was getting a weird pop as audio began and ended which was very noticable/distracting on video meetings.
Bomboklatt
0
Feb 18, 2022
I bought at PC38x and it’s a wonderful headset! Feels premium but for some reason it won’t let me game chat? I can party chat just fine but when I enter a public game I can’t hear myself or anyone else talk,
The headphones wouldn't prevent that. Your windows have microphone settings that you can change. If you play on PC and use Steam then could check Steam settings as well. The headphones itself have mute function. If the microphone is flipped up then it's muted. If it's pulled down towards your mouth then it should work normally. You'll feel a click when pulling down and then you know the mic is on.
Maple_Dave
0
Feb 18, 2022
I have a question, are the PC38x supposed to be so quiet? I think my front panel connectors might be toast so I plugged them into my rear panel connector. But the PC38x are quiet and are classfied as speakers. Is there anything I can do to fix them.
Have you tried adjusting the volume control on the right earcup? The headphones definitely are quite loud.
NOFORTNITEHERE
0
Aug 2, 2022
Apple USB C to 3.5mm dongle using the Console cable provided with the headset.
UnZkiPriimE
0
Jan 6, 2022
If you're experiencing crosstalk (your friends can hear your ingame audio) or a static noise when you got games running, it's probably caused by your motherboard's audio jacks (or the GPU, couldn't test that). Anyway, you probably need a DAC, in my case I got one with mic input and audio output, you do not need an AMP, if your audio is too quiet, give the cable a strong push into your headset and try updating your audio drivers.
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