Setup: I bought THX 789 for the massive output of idk 6W/32ohms, but whenever I try to use my Sundara/Modhouse Argon/HD600/Arya V2/...whatever, I cannot reach decent listening levels in terms of db without getting this scratching/hissing noise in the background ... I think it's distortion. (DAC I use: Geshelli labs - J2, set to max volume) Settings: With an XLR output, gain setting level at 2/3 and the volume knob set to 2-4 o'clock, hearing distortion from a 250-350$ THX amp shouldn't be a thing, should it? With somewhat hard to drive headphones, I'm not reaching 70db, but I can already hear this godforsaken noise on all tracks without a constant stream of sound. If you dare to up the volume past 4 o'clock, or past 12 on gain setting 3/3, this noise becomes so loud, it might as well be an additional instrument Music: The tracks I usually listen to involve so few instruments, that you don't have a constant stream of sound. (e.g. Creep - Lena Hall) I'd love to get some feedback!...
Jun 5, 2024
Reported this to Massdrop, and they referred me to HIFIMAN for a warranty claim. Both Massdrop and HIFIMAN customer service replied to me within just a few hours.
I didn't receive any compensation gift like others reported, and did have to cover the costs of shipping the faulty headphones (with tracking) back to them. But overall I'm happy with the experience. HIFIMAN were always very fast to reply to my emails, and did send me new headphones that are working. So happy customer after all.