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MelodyQ
10
Oct 28, 2020
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Repeatedly missing self-imposed deadlines and a wide range of customer complaints have made me lose faith in Drop's ability to deliver a satisfying product or customer experience. My income is not disposable and I only have enough money for one nice pair of headphones, and I need some that are 1. here, 2. not faulty, and 3. comfortable. I'll be upgrading to the XM4's which seem to have good QC, are stylish, comfy, in stock, feature packed, have industry leading ANC, and are altogether $100 cheaper. Considering Prime's 2-day free shipping, I will have been listening to my new headphones for days this time next week when everybody here is checking for an update on these, let's admit it, cans that are ugly as sin. Only problem is, when I go to cancel my order it says, "internal error." I see that my order status has FINALLY changed from "order placed with vendor" to "reserved for shipment." Please do everybody a favor, give me my money back, and send these headphones to someone who is crazy enough to still want them. Edit: I got in touch with CS and they managed to cancel my order, I should see a refund in a few days! To those that haven't jumped ship yet, I hope you finally find your treasure island and that it's worth everything you hoped for. Edit2: My refund has already pushed thru PayPal and into my credit union! The Sony XM4's are down to $279 this morning on Amazon, and comes with a cute lil stand and carrying case. After taxes I'm $150 up and hopefully someone else will be getting their boutique experience soon, so I guess it all works out and everybody wins!
(Edited)
Oct 28, 2020
bl4dy
33
Oct 28, 2020
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Someone Is not happy 🥺 You can't compare drop which makes boutique sort of equipment and a big company like sony ,it's like comparing koenigsegg to vw , Sony can give the luxury of getting the PS5 at launch to millions even during this pandemic you can't expect a company like drop to do the same it's not realistic. Contact support I'm sure you'll get your money back , Will even said you should purchase something else in the beginning of various delays. PS I don't have disposable money either , but I've been waiting since Jan .
(Edited)
Oct 28, 2020
MelodyQ
10
Oct 29, 2020
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Bl4dy I got in touch with support and my cancellation is started, should see the refund in a few days. I hope that those which were my pair go to you and they last you a good long time!
Oct 29, 2020
Whitedragem
184
Oct 30, 2020
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this theme ‘waiting’, and ‘drop as a service’; are very much Drops best features. frustrating when we are waiting, but oh so rewarding once the purchase power delivers. I knew these headphones would be in heavy demand, and opted to wait until near the end of this year before I came back to buy Pandas. (knowing there might be another month or two to wait). Taking a highly sort after sold out product, reinventing it for market with improvements that make it highly desirable to many more pundits, and then smashing the price/performance tier and making a product that, if at retail stores, would change up the audio market- this product can easily be seen as a game changer. I gather some people just want headphones and headphones NOW. (and would even be happy with some Sonys’) These are not the people who understand what an Oppo PM3 planar was/represents, not peeps after the last word in sound quality. True- those Sonys do have ‘industry leading’ active noise cancellation (this year/at THIS moment of posting), but that goal post is constantly moving. Personally, some Definitive Technology ‘Symphony 1s’ have very acceptable noise cancellation, not as great as my Sony version 3s, that are no longer crown holders vs the later bose and newest sony model. As for sound quality; the Sony ‘flagship’ noise cancelling headphones might get MANY FIVE STAR REVIEWS, but they are without doubt the worst headphones in my house from around twenty units. Their digital trickery is nice, and when fed via wireless, say LDAC990, there is a sense of CD quality sound to be heard, and it is nuanced and detailed. Don’t think I have been caught ‘tapping my feet’ when listening to them though... I have the joy of nice sources and DACs/AMPS. The Sony might not be my cup of tea, but I would find it hard to reduce the Sony to a battle against the Panda, and have them win in any category, other than Sony retail distribution and possibly budget price for sales staff selling them, and their noise cancellation capability. (five star rated) For sound quality there are a lot of nice headphones that feature larger than 40mm drivers that are driven by a budget amp with limited codec support for wireless. The other day I left the house wearing, shock/awe (get ready for it!!—) WIRED headphones. I was the exception to the rule of ‘all the other people on public transport’, yet I had no drop outs in sound that LDAC990 gives in busy places, or fast moving trains etc.. and my sound was fine. headphones were of a vastly higher tier than anything with wireless that I own. In busy places, I had a background noise, sure,.. everywhere else I had great music playback, reliable, for a cheaper pricepoint. Saying another headphone beats the Pandas for active noise cancellation is relevant if that is what we are comparing.. (like how the sonys get five stars for features and noise cancellation, but CERTAINLY NOT for sound quality). Most people buy headphones for sound quality, and those needing only active noise cancellation have many top ten guides to help in the decision. High quality for bargain price points is what the whole Panda wait is all about. Kudos to those who know the wait is WORTH IT. (and Yes, Drop were not ready for how big this one would prove...)
Oct 30, 2020
Joe405
348
Oct 31, 2020
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Interestingly, the PM3 were/are not at all difficult to find second hand here in Singapore, even after oppo closed its audio division. Having regularly used them over the past 3 years, I'd say they're ideal office headphones but not exactly the last word in dynamics. That said, I ordered the pandas anyway and I hope they turn out to be wireless PM3; nothing more nothing less - honestly once you go wireless it's hard to go back.
Oct 31, 2020
Whitedragem
184
Nov 18, 2020
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I hear you with the convenience of wireless.. I had bought quite a few flagship products before I netted some Creative ‘World of Warcraft’ ‘cans (lossless wireless using a customised ‘wifi’ dongle, could only be used with computers), and the thrill of hanging out the washing whilst ‘dancing’ to tunes was incredible. Always had the sense that my head was cooking with that wifi receiver chip in the headband though.. so I gave them away. Only wireless products that have made me feel that way since are the LDAC990 / ‘large bandwidth’ wireless signal parts, which also are the parts that consistently give closest to ‘wired’ performance. Apt-X HD is the perfect middle ground; same sound quality as LDAC990 (even if the numbers do not suggest as such) with 1/3rd less wireless signal (will actually keep working in busy/noisy RF environments),.. That being said, giving up the ‘convenience’ of wireless is easy once we have heard a significantly better level of sound. Some Audeze Mobius headphones sound so inferior to some Audeze Sine (their cheapest wired planars) when using high quality DAC/amp that carrying around a nice DAP is a true joy. The Pandas can do something that the Mobius cannot, and that is - use nice high end electronics... The Mobius take an analogue signal in, redigitise it, then adjust the volume and use their average quality (decent consumer level) amplifier to spit out the sound. They literally drop the tier of the sound so many times that I see very little reason to use them. That being said, if I haven’t used nice DAC/amps for awhile, I can find their sound quite acceptable, and will use them for youtube or amplifying the sound out of a Nintendo DS. The aforementioned Sony wireless headphones generally only sound good when using their digital trickery to generate the sound too, so their wired mode reveals that they are mainstream junk headphones, vs being able to use better equipment. That being said MOST people are buying entry level ‘well rated’ equipment and have no idea what happens when we use better parts. The Pandas have the right combination of parts, and give true versatility as to use scenarios. I would certainly buy them as a one headphone to rule them all, if I wasn’t willing to own several sets for different purposes (eg open back large driver for home use and gaming/closed back with ANC for public places and transport, and possibly different sound signature headphones for differing music genres and/or recording qualities)- there is a reason why many ‘head-fi’ pundits own ‘several sets’ of headphones.. Pandas would be my one stop shop to ‘get out’ whilst you still can ‘can. (saving many hundreds of dollars by avoiding buying confusion /required system synergy and ‘learning the headphone hobby’) An Aurender Flow (drop) would give a level of wired sound that would make wireless hard to appreciate, and that is why the Pandas flog their competition, they can scale to an end users upgraded equipment, whilst giving a wholly satisfactory ‘out of the box’ experience that most people will never have heard/experienced prior. For me wireless was absolutely ‘worth it’ the first three times I got out of my office chair. I would go to find the cable to move it out of the way of the rollers/‘protect’ the cable, and then realise ‘oh wow, there ISN’T one’. Freedom from fear/worry made the products more enjoyable than the music always could.
Nov 18, 2020
bl4dy
33
Nov 18, 2020
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I totally agree with waiting for something that is worth waiting for, and in terms of sound I would much prefer to wait 12 month like I almost did and spend my money on a product with a quality focused company , (the best or nothing kind of thing) Don't get me wrong everyone can mess up like drop did in terms of keeping everyone in the loop with updates , however they did come through with the latest weekly updates . But again like you mentioned earlier even they had no clue on how big of a demand the headphones would have. Having said this finally mines are in transit as we speak and I've been compiling a playlist on tidal to experience different genres . If anyone has similar playlists feel free to share (tidal please) .
Nov 18, 2020
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