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Showing 1 of 1922 conversations about:
ErgoDox Ergonomic Mechanical Keyboard Kit
mauromorales
5
Jun 28, 2014
Please give an update is so annoying that massdrop doesn't do anything to make this situation any better. I understand when something needs to take a bit more time but if no email is sent then it pisses me off. At this point I'd much rather have a refund (but of course that doesn't apply here) ... so in general no good customer service by the people selling the drop or massdrop :(
ArnoNym
95
Jun 29, 2014
mauromoralesWell, they put in the description that it “might take a significant amount of time” to ship the boards, so what do you expect?
Dook
2
Jul 1, 2014
ArnoNymI think I've seen "3 weeks" somewhere before the drop ends.
Someone else saw that ?
mauromorales
5
Jul 6, 2014
ArnoNymJust an email with some idea of when and then any followup in case there are delays. Sorry if it bothers you but as a customer I am on my right to expect that service. Specially for a $250~ product.
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