Showing 1 of 131 conversations about:
View Full Discussion @XiK I had trouble with my payment a few weeks back. I tried to rejoin the drop around 7PM PST on the final day of the re-join window but by then it had already closed prematurely. I messaged support immediately after realizing this, and after a few messages back and forth I was told that it was a flaw in their system and it wasn't supposed to close until 11PM PST on that day. In our conversation, they told me there was no way for them to add me back into the drop, however, because the order had already been submitted to the vendor.
At that point, I messaged Hammer directly on geekhack in hopes of there being some way to get the sets that I have been patiently waiting for since Spring. He said to first try and reach out to you directly to see if there is anything you can do on the Massdrop side of things. I didn't want to have to make a post on the public group buy page because it didn't feel pertinent to other buyers necessarily, but after speaking with support once again they said that this was the only way to get into contact with you directly. So after a few weeks of messaging back and forth on several different channels, I am here asking if it's not too late to be added back into the drop (as I understand nothing has shipped on from Massdrop yet)? Thank you for taking the time to read this and for your continued support through this process.
@XiK Just tagging you again, as I've heard shipping is going on. Thank you again.