IDOBAO ID80 75% Hot-Swappable Mechanical Keyboard Kit Reviews | Drop

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IDOBAO ID80 75% Hot-Swappable Mechanical Keyboard Kit

Mech Keys

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IDOBAO ID80 75% Hot-Swappable Mechanical Keyboard Kit

ConnorL

Jul 23, 2020

Verified Buyer

Will update if I ever get my board

Shipping saga is insane with this GB. I'd give a zero if I could at this moment. I'm one of many who's waiting for Cincinnati update without any progress. Poorly conducted business on both drop and idobao I must say. I will update if I ever get my board but it doesn't look likely at the moment. Drop was actively replying to users' comments until the item was sent (after a month delay in the first place) but once the shipment was "sent", they went silent. They dont even bother to comment on people's concerns. What a great way to run a business. Add: Some have received emails saying its lost in transit. Lost they say? Am I to believe that? How do you lose dozens, if not hundreds, of items in shipping? Aren't they sent in bulk for people with Cincinnati tracking? Also, if the shipment is lost because Drop would only pay for the cheapest shipping method, shouldn't they take some responsibilities? At this point I wonder if they even sent my stuff. I'm suspicious that they didn't even make enough products to be sent to all buyers and created false tracking numbers to avoid refunds and etc. Additinally, they cancelled order for some non-US buyers without customers' request, customers were notified weeks AFTER drop sent out a delay email. Drop had to have known they couldnt make enough, so they bought time knowing they will cancel some orders but wouldn't tell customers until they have wasted our time. They only made a few, shipped to west coast people, falsely claimed to have shipped to east coast, and cancelled non-US buyers. After delays after delays, shipping label was 'created' and no comment from Drop whatsoever. If your delivery date (initially MAY) is going to be delayed few months from the initial plan, you should have left the options open to cancel the order from Drop and should have explained why you cant be in touch more frequently with the manufacturer to pin down on shipping etc. Direct order from the Idobao was available in MAY. What's the point of going through this site if we cant even get customer service or quality assurance? I know what Drop will do now is to point to their policy book and avoid responsibilities and addressing this matter. I highly recommend reflecting on how you guys are running the business because you can't even take constructive criticism. At this point, Drop has wasted people's time and money with false advertisement and nonexistent communication. I'm more furious about Drop wasting my time, could have been using the board had I ordered from Idobao directly. Abysmal

(Edited)

Recommends this product? No

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