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wpb29
9
Oct 23, 2020
All - I purchased my watch in April of 2020. This week, the chrono hands stopped resetting to 12 o'clock. Drop offered to replace my watch (nice to see Drop support their products). Luckily, the Ingersoll support team provided the procedure to correct the issue. The procedure worked and I will be keeping my watch. Please kindly follow below procedures to reset Chrono second hand to 12 o’clock position.   This procedure should be performed when the chronograph second hand does not return to the Zero position.   1. Pull the crown out to the 2nd Click Position. 2. Press the button "A" once to set the chronograph second hand to the Zero position. 3. Press the button "B" once to set the chronograph 1/20 second hand to the Zero position. * The chronograph hands can be advanced rapidly by continuously pressing button "A" or "B". 4. Once the hands are set at Zero position, reset the time and return the crown to its normal position.