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Showing 1 of 63 conversations about:
Dan.Stein
10
Jan 1, 2015
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JonasHeineman
5987
Jan 3, 2015
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Dan.SteinHey @Dan.Stein -- They should have shipped in the same box, I will check into this for you.
Sorry for the delay in being able to use the pen, thanks for posting here so I can resolve it.
Sorry for the delay in being able to use the pen, thanks for posting here so I can resolve it.
Dan.Stein
10
Jan 4, 2015
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JonasHeinemanThanks Jonas. I appreciate your prompt attention to this.
Dan.Stein
10
Jan 7, 2015
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JonasHeinemanHi Jonas. Any updates regarding the nib, section and converter? Thanks!
JonasHeineman
5987
Jan 7, 2015
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Dan.SteinHi @Dan.Stein,
Yes, we spoke with the vendor about getting these shipped ASAP. It was an issue on our end of information from the original drop not being reflected in the Bazaar listing.
There are three grip sections (Aluminum, Brass, Copper) pictured in the drop, but the Bazaar listing was only for the Aluminum Grip and should have stated that clearly. If that changes your interest and you need to cancel, please let me know ASAP.
I'm not sure if they will be sent directly from Karas Kustoms or routed through our warehouse, but my best guess is that you will receive them around the 15th-20th either way.
Please let me know if you don't have a tracking number or package by the end of next week. Thanks for following up, I will stay on this and appreciate your help in doing so.
Yes, we spoke with the vendor about getting these shipped ASAP. It was an issue on our end of information from the original drop not being reflected in the Bazaar listing.
There are three grip sections (Aluminum, Brass, Copper) pictured in the drop, but the Bazaar listing was only for the Aluminum Grip and should have stated that clearly. If that changes your interest and you need to cancel, please let me know ASAP.
I'm not sure if they will be sent directly from Karas Kustoms or routed through our warehouse, but my best guess is that you will receive them around the 15th-20th either way.
Please let me know if you don't have a tracking number or package by the end of next week. Thanks for following up, I will stay on this and appreciate your help in doing so.
Dan.Stein
10
Jan 8, 2015
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JonasHeinemanThanks Jonas. The aluminum grip is fine. I look forward to receiving it with the ink converter.
JonasHeineman
5987
Jan 8, 2015
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Dan.SteinOkay, great. Thanks for your patience and understanding.
Dan.Stein
10
Jan 16, 2015
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JonasHeinemanHi Jonas. Any update regarding the grip and ink converter? Thanks.
JonasHeineman
5987
Jan 19, 2015
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Dan.SteinHi @Dan.Stein,
Thanks for your patience over the weekend, I am looking into this for you today.
Our Customer Support team is handling this, they will provide any updates by email.
Thanks for your patience over the weekend, I am looking into this for you today.
Our Customer Support team is handling this, they will provide any updates by email.
Dan.Stein
10
Jan 22, 2015
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JonasHeinemanHi Jonas. No contact from Customer Support. No nib section or ink converter. Very sad.
HassanS
3183
Operations
Jan 22, 2015
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Dan.SteinHi Dan,
The vendor will be shipping these out very shortly. We are currently waiting on tracking and will upload it as soon as we can. Sorry for the wait.
-Hassan
The vendor will be shipping these out very shortly. We are currently waiting on tracking and will upload it as soon as we can. Sorry for the wait.
-Hassan
Dan.Stein
10
Jan 28, 2015
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JonasHeinemanJonas. No news. No nib. Writing you about my blues - without being glib.
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