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Ladyson
8
Dec 5, 2018
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This is an excellent product. Good feel in the hand. Brilliantly light, generally well constructed. Purchased two and one came with a faulty clicker. Neither massdrop or Lumintop followed through to assist. Was disappointed by that fact. As it turned out, after 9 months of use, the clicker seems to have sorted itself out. An update: one of the torches LED's died, within warranty. No one seems to want to know, not Drop (massdrop), not lumintop. I have logged a job with lumintop requesting to purchase a replacement LED unit, nothing, crickets. Sadly this lets an otherwise great product down. Further update : I found lumintop on facebook and was able to communicate with someone there, ultimately I was able to purchase the parts to repair the dead torch.
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Dec 5, 2018
phistagon
4
Sep 1, 2020
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can you explain how to take out the LED? i have a prince that is dead on arrival and i cant figure out how to take out the LED to test it
Sep 1, 2020
Ladyson
8
Sep 1, 2020
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hello phistagon, remove the light head from the torch, look inside where the battery contacte the head. There are two pinholes in a flat ring, which secures the LED and electronics in place. Using split pin pliers or a pointed probe, turn the ring anti clockwise to unscrew it/ Carefully remove the ring and the other components, noting order and orientation (because you will need to put them back). I ended up being able to purchase the led unit (electronics included) from Lumintop. Found them through their facebook page, they have a store through facebook. Good luck.
Sep 1, 2020
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