Massdrop Monthly Magic Blue Box Discussions | Drop

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May 23, 2016

So I called Deriums and spoke to the manager, Aaron. I learned that no one should be expecting SOI boxes. He said he couldn't get any from his distributor when he went to order it. So he sent what he had.
He said has no intention of rectifying the situation himself or on behalf of Deriums. Anything done to fix the problem will have to come from massdrop. He also hasn't even been contacted by massdrop and has no idea what massdrop may do or not do Wednesday.
He also said he doesn't have any intention on checking or reponding to us on massdrops forum. He said all deriums will do is wait for massdrop to call him about the NEXT drop.
We are so screwed.

jrbooth

May 23, 2016

FridayparsonSounds about right. I've been in that place a few time recently and the people that run the show don't seem to really care that much about customer service. Their check cleared and they could give two shits about us. Massdrop you need to do something here.

jhowell1030

102

May 23, 2016

FridayparsonYou've GOT to be kidding me? All of this rhetoric about working on the issue and they haven't even reached out to him yet!?!?! Wow. If Massdrop seriously has no intentions of making this right I am done here forever. The only reason I haven't gone in on two other drops (one of them being a huge purchase of a DXRACER Tank series chair) is because I wanted to see how this specific drop was handled.

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jhowell1030

102

May 23, 2016

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Fridayparson

May 23, 2016

jhowell1030I really think this "wait til Wednesday" thing is just massdrop hoping this will all die down. So they can screw over a more docile crowd. Notice, no one from massdrop has replied to anything today.

chronohart

May 23, 2016

FridayparsonHonestly, that's the way it should be. Massdrop was Deriums' customer, not us. If we have a problem, we go to Massdrop. If Massdrop has a problem, THEY go to Deriums. Deriums' claim that they haven't been contacted by Massdrop doesn't mean a whole lot. It's completely possible that Massdrop got exactly what they purchased from Deriums, so now it's entirely up to Massdrop how to rectify the situation with us.

jhowell1030

102

May 23, 2016

FridayparsonDo they not realize how connected the magic community is? First thing I was asked when I went into my local FNM...in the middle of Nebraska mind you...was "hey, were you one of the folks that got hosed by that Deriums/Massdrop 'grab bag?'

Fridayparson

May 23, 2016

chronohartMaybe, except that to be fair massdrop was expecting SOI to be shipped out. My paraphrased question to Aaron was, "So the massdrop was supposed to contain SOI boxes, but you couldn't get any?" Aaron said that was correct.

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Fridayparson

May 23, 2016

jhowell1030Sadly Derium's used to do their own Monthly Magic Grab Bag that was really good. And they only did it in response to Monthly Magic Box, which was the same type of rip off this is.

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jhowell1030

102

May 23, 2016

FridayparsonIt'll be interesting to see what happens on Wednesday. For the time being, I'm just going to Amazon first to see if what I want is offered for Prime members, after that I'll just buy exactly what I want straight from a vendor. If they make this right then they'll have me around for the foreseeable future. If not, I'll spend my money elsewhere and use every avenue possible to recommend that no one spends a dime in here for as long and as often as I can...even after I've already spent almost a grand here in the last year.

jrbooth

May 23, 2016

jhowell1030Massdrop, where are you?

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chronohart

May 23, 2016

FridayparsonThat's only what Deriums says, though. Maybe Massdrop ordered "the cheapest boxes you can get, but try to make it SOI". We, as customers of Massdrop, have no right to get pissed off at Deriums until Massdrop explains how this all got screwed up.

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Fridayparson

May 23, 2016

chronohartDerium's threw themselves under the bus. Aaron told me he ordered the contents of the massdrop box. Massdrop isn't a fulfillment house, they rely on vendors to fulfill drops. It isn't like Derium's said massdrop gave them the stuff to put in the box, Derium's admits it was them.

jrbooth

May 23, 2016

FridayparsonWhen I was in Derium's and they were putting the boxes the dude I was talking to told me that he designed the boxes. My theory is that Massdrop reached out to a pool of vendors and asked them for a quote to create a box that would meet the minimum requirements as advertised. Derium's provided the best price and got the job. The rest is history.

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jhowell1030

102

May 23, 2016

FridayparsonEven if MD had assumed that SOI boxes were going to be in these...they still knew that there'd be no real variety in the boxes and that there wouldn't be any real savings?

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