Hello, I am wondering if anybody has any experience contacting E-MU support, sending them headphones for repair, or getting them back fixed. Can anybody share any experience? I have been emailing them for a while now, but nobody has responded. Thank you.

Finally got my hands on the pc38x. I mostly wanted to try this headset because of all the good things i heard about it. Out of the box i wasn’t really impressed. My 50 dollar astros were just as loud if not louder. After setting up an EQ on dolby access i got them sounding a little better. But one thing that really bothers me is the volume dial on the headset. When i turn it all the way down there’s so much audio still coming through, like the headset is turned up 10-20%. Is this normal?

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i own a Drop + EPOS PC38X Gaming Headset and i need a new cable that connects the headset to the computer. i dont know what its called and i cant work out what to look for on amazon etc. could someone please help me with this