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KhaledIbrahim
0
Dec 15, 2019
checkVerified Buyer
I haven't received it although they said that it was delivered to me .. that's UNTRUE .. I don't know where to go or what to do!!!?? Even they don't provide the shipping way/company ... !!!!!!
(Edited)
KhaledIbrahimDid you contact customer service about your issue?
aderian
0
Dec 26, 2019
KhaledIbrahimThis happened to me too
KhaledIbrahim
0
Dec 26, 2019
erickongYeah .. but nothing there :(
KhaledIbrahim
0
Dec 26, 2019
aderianUnfortunately .. I feel how much disappointed you are :(
erickongHi @KhaledIbrahim Amy here with Drop Community Support. I'm sorry to hear about your experience about the package status - can you reply to the email I just sent to you? If not in your inbox please check your spam folder. Looking forward to assisting you!
KhaledIbrahim
0
Jan 5, 2020
amycsHi I had never received the item. Till now ...I don't know the tracking number or even the courier you used !! I replied your Email right now and waiting your feedback :( Thanks
KhaledIbrahim
0
Jan 5, 2020
erickongI did since then and waiting a real reaction
amycs
101
Admin User
Jan 22, 2020
KhaledIbrahimHi @KhaledIbrahim Sorry about the miscommunication. Our CS team responded to you. I will follow up with you again.
KhaledIbrahim
0
Jan 23, 2020
amycsI received today.. The main problem that your team didn't write the mobile number on the box so it was impossible for the post office here to contact me. You have to know that the most important info is THE MOBILE NUMBER Thanks
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