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Massdrop x Sennheiser PC37X Gaming Headset
$120

Massdrop x Sennheiser PC37X Gaming Headset

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$120
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Review Highlights:
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Never had a more comfortable set of headphones
Can you even imagine wearing headphones for 6+ hours without the slightest hint of discomfort? I couldn't until I found this pair. They're kind of a miracle.
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Would recommend to a friend.
This review is coming from the perspective of someone who has owned many pairs of consumer and audiophile headphones. I have 3 pairs of Sennheiser headphones aside from this pair. These are amazing for the price. If these didn't have the microphone, I would put these on par with some of Sennheisers $250+ headphones. The sound quality is amazing and everything is super well balanced. If you have a sound card in your rig, these perform even better. Surround sound is super good too. Mic quality is on par with a Blue Yeti mic. Its a blessing and curse. Do not keep this close to your mouth or everyone can hear you breathe or swallow. The mic is sensitive and does not need to be close to you. The boom mic flips up to mute and there is a wheel on the right earcup that allows you to control the volume on the headset. Very handy. Build quality is superb. As always, this headphone can be hand dissembled and cleaned. Even though the head band is like a plastic, it is very strong and never once have I not had faith in it. The ear and head pads are really awesome as well. Easy to clean and large enough to give ample coverage. The cord is braided and interchangeable. It is about 6 feet long so no worries on length. It plugs in on the left ear cup and it isn't loose. I highly recommend these headphones. For those that are looking for some low key high quality headphones, these are it!
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Q&A Highlights:
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How do these compare to HyperX Clouds?
More comfortable, for one. They're much lighter and don't hurt your ears after a long stretch using them. They also connect via 2 3.5mm connectors, not USB. These are open-back, so don't provide any noise isolation or blocking, which the HyperX Clouds have a bit of passively. I switched to these from HyperX Clouds and have been very pleased.
Why are these good for gaming?
3 things make this a great gaming headset. 1) Open-back. This gives you a much more natural sound in comparison to most closed. The reason most are closed-back are for noise disturbances. Open will leak sound both in and out while closed does not. What this also means though is that the sounds you hear bounce around inside your earcups, making the sounds overall sound much more muffled when compared to open. It's one of those things you have to compare yourself to tell. But once you've tried open, it's like night and day. 2) Has to do with the open design too but: Sound Stage. Wide sound stage is what you're looking for in most competitive gaming scenarios among other things. Imagine an orchestra stage and imagine one that can only fit 5 people in row. You have your eyes closed and are told to point at the direction you hear one of the violinists playing. A wider sound stage is like that but with a stage big enough to fit say 20 people. How far out the sound comes from and where it's coming becomes a lot clearer. 3) Ultimately what makes a gaming "headset" is the attached mic. Of course a standalone is much better overall but for mics that are just slapped on headsets, this one is really good. Not the best of course and it may sound worse in comparison videos as the creator probably records with a better mic. But as far as gaming mics go, they're really good.
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richardgao
882
Mar 23, 2017
Is the PC37X open-back or closed-back? The PC37X is an open-back headset. This means that there is no physical structure that envelops the back of the drivers. In general, open-back headphones have a superior soundstage when compared with closed-back headphones. This is because a closed ear cup produces reflections in the sound. This means the perceived location of a sound is more precise, which is specifically important in gaming (think CS:GO). What are the drivers in the PC37X? How is the sound quality? The Massdrop x Sennheiser PC37X uses the same drivers as the Sennheiser PC 373D. Regarding sound quality, the PC37X is very comparable (if not superior to) audiophile headphones in the same price point, and it sounds better than the vast majority of gaming headsets. How is the mic quality? The PC37X has one of the best mics among headsets that we’ve tested. Most complaints for gaming headset mics are a result of either hardware issues (manufacturers using cheaper parts or making suboptimal design decisions) or software issues (manufacturers adding an on-board soundcard or proprietary software that performs poorly). On the hardware side, the PC37X contains a mic that is designed specifically by Sennheiser (which has extensive experience as a microphone developer and manufacturer) for high-volume, low-distance recording. On the software side, the PC37X has no signal processing and outputs straight into the mic jack on your motherboard or soundcard, therefore avoiding any potential issues. Is the cable removable? Yes, the cable is removable and replaceable. I plugged in the PC37X and the sound or mic doesn’t sound right/good? Most issues that users have experienced are due to problems with their computer hardware or software setups. Unfortunately, it can be hard to diagnose the specific reason or root cause. @acey for example has written a reply to help solve one user’s problems (*1). One thing to mention is that, it’s generally recommended to plug the headset directly into the sound card (as opposed to using front panel audio ports) in order to minimize interference. Does the PC37X work for console gaming (PS4, Xbox One, etc.) or mobile or mac? Yes, however, you will need an adapter or a separate cable. The included cable ends in two jacks (headphone & microphone) whereas most consoles/phones have one port that takes a TRRS (4 pole) AHJ/CTIA standard 3.5mm jack. If you want an adapter, something similar to this one (*2) should work. For Macs, something similar to this one (*3) should work. If you want something more sleek, you can get a cable that plugs straight into the headset and ends with a TRRS jack. Something similar to this one (*4) would work. Is there a limited amount of units available? Yes, for the second production run, we are limited to 600 units. We are currently working with Sennheiser to increase the limit. Will this drop be available internationally? What will be the shipping price internationally? Yes, the drop will be available to all international countries that Massdrop ships to. International shipping will be around $15. We will continue to add to the FAQ as more questions arise. *1: https://www.massdrop.com/buy/massdrop-x-sennheiser-pc37x-gaming-headset/talk/1618390 *2: https://en-us.sennheiser.com/pcv-05 *3: https://en-us.sennheiser.com/pcv07 *4: https://en-us.sennheiser.com/accessories--unp-console-cable--game-one--game-zero
(Edited by moderator LukasM)
Hawaiiancerveza
6
Jul 25, 2019
Thanks for the reply. I used to have the Q701 so its been hard to find a can that can produce a soundstage as well as the AKG. I havent heard the HD800/800S/820 but have read that those have the biggest sound stage so far. Thanks again I really appreciate the reply you made.
(Edited)
HawaiiancervezaGlad you appreciate it... even though I’ve been making replies like that since 2009, there’s always that doubt that it’s not the right info, too much, or misleading and makes people miss out on an experience they may otherwise have loved or preferred. I went the way of PC37X instead of the AKG, but I kept my K612 and use it sometimes.
Hey everyone, Just wanted to chime in regarding shipping delays. With COVID hitting the NY/NJ area as hard as it has, it has been impossible to keep full staffing levels at our warehouse (we're down from 2 shifts to 1, and even the 1 shift is running short-handed to maintain social distancing policies). We're running weekend shifts to help get caught up, and day to day the levels of staffing adjusts depending on order flow from other warehouse clients. Suffice to say, we're working our hardest to get orders out as quickly as we can but you should expect some delays. (Even Amazon prime is regularly taking 4+ days to ship, and they're 100x more resourced than we are). A week ago we added a note to the description mentioning the delay, but some people may have missed it. If you're unable/unwilling to wait for your shipment, please contact Customer Support and they'll cancel your order for you. "This item is in stock. It usually ships within 1 business day—however, due to the impact of COVID-19, order shipments may be temporarily delayed. Your payment method will be charged after checkout. Cancellations are accepted up to 2 hours after checkout." May 5th update: A shipment from Sennheiser was supposed to arrive on May 4th, with fulfillment prioritized for PC37x orders. That shipment has not yet arrived and we're following up with Sennheiser (they're usually very prompt, we just got more HD6XX and HD58X from them last week). If your order hasn't shipped yet, it's pending until our restock arrives, and then they'll all be prioritized. I'll update this thread once we hear back from Senn.

May 5th update #2: There was a snafu with the latest shipment (mentioned above), and the shipment just went out today. It's scheduled to arrive on Friday. Depending on what time on Friday they arrive, we'll be trying to get as many shipped out on Friday and over the weekend. We'll be prioritizing shipments of PC37x to "catch up" since there's a fair number of units that have missed their ship date. Sorry for the delay, we're doing our best! Funny tracking link here.

May 8th update: Hasn't arrived yet, tracking shows it is scheduled to come by 9PM tonight (the warehouse closes at 8PM though..) Realistically we'll probably be shipping these out on Monday morning at the earliest. Thanks for your patience and understanding.
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May 11th Update: Delivery didn't end up happening on Friday (and they don't do freight deliveries on the weekends). We're trying to get this scheduled to be dropped off for us today, fingers crossed.

May 11th Update 2: The delivery has been booked/scheduled with UPS for 8AM EST on Tuesday May 12th. We'll be working to get then unpacked and boxed up and shipped out throughout the day tomorrow. Given the number of orders we have backlogged, it's likely that not all of them will ship tomorrow, with some spill over into the next day (and hopefully that's it). Will give you another update tomorrow morning as things move through the system.

May 12th Update: Missed an update this morning so here's my nightly check-in. Everything has been received, unloaded and shelved and is ready to be packed, boxed, and shipped. They got a handful (I'm kinda disappointed) of units shipped out today, but the big push starts tomorrow at 7am EST. Assuming decent staffing levels they should get through many hundreds of orders (there's about 900 people currently waiting). I'll update again tomorrow as we see progress.

May 13th Update: Over 1000 packages shipped out today, we're now officially 100% caught up on PC37X orders. Any orders placed on/before May 12th have now shipped. A huge thank you to the support from all of our loyal and patient customers. Hope you love your new headsets. May 16th update. We’re all caught up so all orders are currently shipping on the next business day. May 19th update: We're sold out, again! Please notice that the buy button now says "Pre-Order", and the ship date is based on when we expect our next restock from Sennheiser to arrive, which is on/around June 15th.

June 3rd update: Sennheiser just notified us that our shipment that was previously expected to arrive on June 13-15th, is now pushed back to June 23-25th. We're in continual communication with them and these dates do shift around as production and transportation assets shift back and forth.

June 19th update: Vrooom Vrooom... BEEP BEEP BEEP... the truck arrived and unloaded 20 pallets of Sennheiser PC37x Gaming Headsets an hour ago. We've got to get everything unloaded and unpacked, so the headsets will start shipping either over the weekend or on Monday at the latest!!!

June 19th update #2: funny thing I just read in our updates channel that I wanted to share: "Update on PC37X, vendor did not follow our standards and shipped on pallets that were too high to make it through the door. Because of this we needed extra man power to receive. It will be fully received tomorrow and will ship out over the weekend." June 22nd Update: Everything is in the warehouse and good to go. All the pre-orders are in the process of being packed and shipped, and new orders will ship (nearly) immediately.
(Edited)
AVSwerve
3
Aug 2, 2020
KevinAny updates on the recent pre-order batch? I order on June 28 and the estimated ship date was the 29th.
AVSwerve@JayVee21 Just checked and these should be shipping now. Let me know if you don't see any updates soon.
richardgao
882
Feb 25, 2017
Update time!
We will be sending out an email update to everyone later but the short of it is, everything is tracking way ahead of schedule and we expect to start shipping the week of March 6th (3+ weeks ahead of schedule!). Longer version is, the production finished ahead of schedule (props to Sennheiser and the team here, looks like I am buying Will and co. a bottle of Champagne) . We are expecting them to arrive in our warehouse mid next week where we will do some final QC checks, and then begin shipping them out. We had a unit shipped to our office ahead of time for our first QC pass and I am posting the pictures below. The product itself works perfectly and the packaging is great. They sound exactly as intended and we think (and hope) everyone is going to be really happy.
However, we noticed one small misprint on the manual. The instruction manual is titled the “PC37X Gaming headset for the” … wait for it… “Xbox” (I swear this was not some joke by Will or to troll pcmasterrace) and Sennheiser is extremely apologetic about this mistake. There are two options: Option A: We ship the units out early, everyone ignores the misprint and enjoys the headsets. For those who need to refer to a manual, we will host a PDF version on our site (but seriously this isn’t rocket science). Option B: We wait until a new batch of manuals are printed and shipped to our warehouse. We do not currently have an estimate on how long this would take but I would expect a few weeks delay. Once they arrive, we can replace the manual and then ship them out. Our default choice is Option A so that we can get these headsets out ASAP unless there is a strong desire for Option B but wanted to get everyone’s thoughts.
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comatoselos
36
Mar 3, 2017
some men just want to watch the world burn
junaid
3
Mar 3, 2017
ahahaha, good one ;)
Gaming headsets are one of the most voted-for product types on Massdrop. From Beyer’s MMX 300 to Astro’s A50 and Kingston’s HyperX series, we get thousands of votes each month for gaming headsets at every level. Sadly, most of these headsets have flaws that are initially imperceptible, but manifest after several months of use, making it difficult for us to list them, despite the votes. Why are gaming headsets this way? I can’t say for sure, but I’d guess it has to do with gaming headsets being viewed as an accessory, a peripheral, for most companies producing them. Understanding the desire from our community, and the undesirable state of gaming headsets as a product segment, we partnered with Sennheiser Gaming to produce the PC37X: a gaming and communications headset, not a gaming accessory. As a competitive gamer (DOTA2, CS:GO, Battlerite) I understand the difference good audio cues can make, via the headset, and to teammates over the microphone. Working with Sennheiser and our community members, we quickly arrived at a short list of the most important features for this headset: 1. Sound stage, stereo imaging, accurate location cues. There are a lot of different terms we can use, but putting it into practice, if you’re making a run for B through the upper tunnels on dust_2, and someone starts walking up the stairs from the lower tunnels, the drivers need to be good enough to pass along the audio cue in time for you to 180 one-deag that fool. The PC37X drivers utilize the same overall design as those from Sennheiser’s audiophile HD family, positioned at a slight angle in the housing. The combination of driver quality and positioning achieves the stereo imaging necessary for the highest levels of competition. 2. Shielded mic, optimization for high volume, low distance, and intuitive mechanical design so you always know whether it’s on or off. Often when manufacturers produce gaming headsets, they use generic microphone capsules designed for another task (like teleconferencing). Manufacturers generally do this because developing microphones is very hard, and they don’t have the infrastructure to undertake such a project. Sennheiser, on the other hand, owns Neumann: the most well respected microphone developer and manufacturer in the world. To be clear, the microphone capsule used in this headset is not branded Neumann; it’s the same capsule used in the 373D, but it’s a capsule developed by Sennheiser specifically for high volume, low distance recording. Finally, nearly all gaming headsets feature a mic mute feature, which is often a small switch attached to the cable. These switches work, but one of the most consistent things we heard from community members was how often people would turn it off to eat, for example, then forget it was off. With the 37X, if the mic is in front of your mouth, it’s on. If the boom is pushed up and away from your mouth, it’s muted. Simple as that. 3. No signal processing or simulated surround sound that interact poorly with built-in audio optimization. At this point, most manufacturers of gaming headsets build in some kind of simulated surround sound because they think it’s the best way to produce better locational awareness. If this was 2008, that’d work pretty well. Back then, major game developers were smaller, and just starting to build in audio optimization of their own. At that point, simulated surround sound would interact positively with their un-optimized audio and often produce good results. As time went on, developers grew larger and audio optimization became a higher priority. Now, nearly all competitive games have built-in headphone modes. Stacking simulated surround sound on top of these pre-existing optimizations can produce a lot of undesirable interactions—and generally worse results. To avoid this, the 37X features no such processing.
Ultimately, our goal with this project was to make a gaming headset with performance suited to competitive play, with comfort and aesthetics that make for an enjoyably casual experience, and a price point that makes it as accessible as possible. How do you think we did?
Ayrton
0
Sep 9, 2020
So i definitely should have bought the cheaper ones from amazon but whatever here we are... after months of waiting i finally got them along with a soundblaster x like you said and I have no idea why but everything sounds not right like echoing and buzzy not good at all idk whats wrong please help :( I have the blaster x connected through usb to my pc right now.
AyrtonBuzzy? If there is a buzz or hiss even without any audio from the game or computer playing, then you may have a defective BlasterX. It could also be that your headphone plug isn’t inserted all the way... sometimes the jacks are really tight and you have to “click” the plug all the way in echoes... sometimes I notice echoes when using the surround processing on 1 Dimensional (stereo) content, like YouTube videos. It’s usually best to minimize the surround effect or turn it off for stereo content, but when you’re playing a game, make sure Windows is set to use the SoundBlaster card as a “7.1 surround device.” Which product in the BlasterX line did you get? The G6? Creative Labs’ tech support should be able to provide any further service.
richardgao
882
Jan 20, 2017
We are sold out of the first run of the PC37X! A big thank you to the entire community for the support on this drop, it was truly amazing to see everyone help each other out with questions and recommendations!
We are very excited to have partnered with Sennheiser to bring this on Massdrop and given the overwhelming response, we'll be working to have more units available in the future. We'll also be working to have these units shipped before the expected March ship date!
bsastor
779
Feb 16, 2017
that's a massive great news for everyone then! Keep it up folks at MD
acey
30
Feb 16, 2017
This news brings a tear of joy to my eye. Fingers crossed!!!
richardgao
882
Jan 13, 2017
We are very excited about the interest that's already been shown so far and there have been a lot of great questions. We've put together an FAQ that we'll keep updated on the main description page as well as this comment. ________________________
Is the cable removable?
Yes, the cable is removable and replaceable.
Does the PC37X work for console gaming (PS4, Xbox One, etc.) or mobile?
Yes, however, you will need an adapter or a separate cable. The included cable ends in two jacks (headphone & microphone) whereas most consoles/phones have one port that takes a TRRS (4 pole) AHJ/CTIA standard 3.5mm jack.
If you want an adapter, something similar to this one (*1) should work.
If you want something more sleek, you can get a cable that plugs straight into the headset and ends with a TRRS jack. Something similar to this one (*2) would work.
Is there a limited amount of units available?
Yes. We are finalizing the quantities with Sennheiser and will share more details once we confirm the limits. We are working to get as many units as possible given the strong response from the community. With that said, there are already more requests than the amount that will likely be available for the first drop.
Update: We are limited to 1,200 units for the first drop.
Will this drop be available internationally? What will be the shipping price internationally?
Yes, the drop will be available to all international countries that Massdrop ships to. International shipping will be around $15.
What are the drivers in the PC37X?
The Massdrop x Sennheiser PC37X uses the same drivers as the Sennheiser PC 373D.
How is the mic quality? The PC37X has one of the best mics among headsets that we’ve tested. Most complaints for gaming headset mics are a result of either hardware issues (manufacturers using cheaper parts or making suboptimal design decisions) or software issues (manufacturers adding an on-board soundcard or proprietary software that performs poorly). On the hardware side, the PC37X contains a mic that is designed specifically by Sennheiser (which has extensive experience as a microphone developer and manufacturer) for high-volume, low-distance recording. On the software side, the PC37X has no signal processing and outputs straight into the mic jack on your motherboard or soundcard, therefore avoiding any potential issues.
We will continue to add to the FAQ as more questions arise.
*1: https://en-us.sennheiser.com/pcv-05 *2 : https://en-us.sennheiser.com/accessories--unp-console-cable--game-one--game-zero
Bluffinvest
0
Dec 14, 2020
richardgaoCan these headphones be used as a simple listen/talk device for video calls?
KnightGabriel
0
Oct 8, 2023
richardgaoI have not even had this thing for a month and all of a sudden the audio is already constantly cutting out for extended periods of time and nothing I have done has fixed it at all. This is my 3rd headset in the span of, like, 6 months, and the second one that literally did not even last a month. How do I fix this? If not can I get a refund on this waste of money?
(Edited)
Jedi Jawa
34
Aug 1, 2017
Are there drivers to get the most out of these? Just got them today, can't find anything to install.
maccbiddy
5
Aug 26, 2017
Hmm. I think I'll pass on the racer but thanks! Seeing as I can't return these headsets, I'm kinda stuck with em and just gotta make them work. Gonna give the sound card a try.
MRJ2012
0
Feb 19, 2019
Jedi JawaI can hear just fine in PUBG with these
spidum
144
Jan 12, 2017
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spidumBeautiful work! This is trending in the office chat :)
spidum
144
Jan 12, 2017
kunalkumarThank you.
Bardolph
75
Jan 14, 2017
Massdrop were kind enough to send me one of these. I have spent the last two days playing with my set, on both CS:GO and Overwatch, mainly the former. I am still enjoying and getting used to the HRTF sound in CSGO- the sound is clear and easy to understand (where it is coming from) with my tests from this headset. Also I hear a lot more of the ambient noise that my normal headset seems to lose. I'm glad they took away the 7.1 as I don't find that at all helpful for serious gaming.
In terms of comfort, the over-ears are very comfortable and snug around the ear, playing for extended periods of time the headset was still comfortable! I like the sturdiness of the mic as well compared to more wiry headset mics. Doesn't look bad either.
Overwatch was good as well, had no issue with directional sound and the music of rocket deployment and junkrat spam was very satisfying!
Feel free to send questions about anything i've missed I'll answer as best I can.
rodgaroon
231
Mar 16, 2017
BardolphBlack ddk, my hero.
plath
0
Sep 17, 2017
Bardolphhi james!!!!
bsastor
779
Jan 20, 2017
AFAIK - CS:GO Caster's review on the PC37X https://youtu.be/pY3LKJh7Vo8
gc820
7
Jan 31, 2017
bsastorey white James! Thanks for the review too
gc820
7
Jan 31, 2017
update: 1.2 Million concurrent viewers on sunday's Final
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