I have lots of experience with this type of thing, and i cannot get the remap program to see this device at all. I have tried on a windows 11 machine and mac os machine. Both do not show the device for remap. Device works with shipped mappings.
FAIL
ForcemysunshinexI took delivery on Aug 29th 2024. Looks like the firmware was updated and the old JSON file does not work (Via v1.3.1). The manufacturer's page contains documentation and an updated JSON file that works with Via 3.0. Lighting control is supported.
Great quality, but software support is almost non-existent
As the title states, the physical macro-pad is extremely good quality and very solid. But the software support is almost non-existent. You will have to search the internet for multiple videos, go to other vendor sites to get access to the document to put into VIA, also I had to use an older version of VIA to make it work. But once you get past all those steps, it is extremely useful.
This device is great once I was able to figure it out. Because it took me so friggin' long, I'm editing my review to give folks who may need it the instructions that worked for me. Hope it helps!
It took some doing but I was able to detect my device in Via v1.3.1(the newer versions didn't work for me). I used the same Json file named above by eksb (https://wiki.keebmonkey.com/kb03-01.json) It's not clear what the map is but after some testing I found the following... The key layout I've attached is pretty easy to read once you figure it out. Keep in mind that the labels are what I've set it to and may be different for you.
The top key (TO(1)) is the button on the back of the Dual Layer Knob Macropad and is set to switch between layers.
The 3 middle keys (M1, M2, M3) are the 3 keys on the macropad.
The bottom 5 keys represent the two wheels. Vol- and Vol+ are rotations to the left and right respectively on the inner wheel while Mute is pressing the inner wheel. MsWh(down) and MsWh(up) are rotations to the left and right respectively of the outer wheel.
Like I say in the title, getting this thing customized isn’t simple. Takes a bit of effort, wouldn’t say beginner friendly. That being said, once it’s up and running the way you want it’s awesome. The build quality is solid. I paired mine with MT3 keycaps and TTC Venus switches.
Hardware from DOIO is great, but the software implementation is trash.
The hardware from DOIO is great, but the software implementation is trash. If you are willing to tinker this is for you. If you do not need your things to work without issues, this is not it. Mine is sitting in my drawer.
I wanted a small macropad to control the volume and other random stuff. This works wonderfully. The build feels more solid than I expected, and all of the clicks and detents are satisfying.
Always imagined how cool it would be to have a device that mimicked the scrub wheel of old traditional tape video decks. Was pleasantly surprised to see an offering that could do that here in Drop. Even though I had reservations about whether or not it would actually work after reading all the reviews, still gave it a shot. The device is well-made and had some weight to it that didn't feel cheap. The wheel was hard to turn initially, but loosened up nicely after playing with it. Getting it configured was a bit tricky as I had to look for the right VIA software (1.3.1) as well as the device's definition. Although only a wheel with three buttons, it allows 4 layers of key assignments which make it very versatile for other applications. It is a dream come true!
Pre-ordered this item 6 months prior before getting it. I was very worried reading the reviews from people who already received the item as I was get this delivered late (I am from Australia). The knobs are good, VIA works great, all my presets are mainly for media control; master volume and volume on applications. I get my full use out of the macropad and I am happy. I do have comments to make. The logo even though it's small, takes from the minimalism. I wished there were multiple power inputs on each side for variability in connection points and layout. The rotary knob can be scratchy if I press too hard or turn the knobs at a weird angle. I think some of the people who purchased the macropad have clammy hands or just need to wash their hands once in a while. The knobs don't require that much force to turn. Overall product works for me and does all the things I expect it to.
build quality seems great, knobs a little stiff but not a huge issue. its more that its a shame i didnt order a paperweight and dont need a paperweight. becuase this thing seems to be completely dead in the water, shark pun intended. so its nothing but a paperweight plugged into my pc. awesome.
via doesnt recognize it, vial doesnt recognize it, nothing recognizes it so far. the doiokb.com site is of no use, just links to an old version of via that doesnt work with any .json file ive found on doiokb or keebmonkey.
so whats going on here? i see lots of questions with the same problem but zero response from drop or the manufacturer. im currently overflowing with confidence here!
and can i buy my next car through drop? have it arrive with no instructions, no keys, no steering wheel, just not working at all then find nobody is willing to do a single damn thing to help solve the problem? because that sounds fun to me and surely many others here.
radpoodleYou may have figured this out already, but just in case... Let my suffering perhaps aid you in yours?
It took some doing but I was able to detect my device in Via v1.3.1(the newer versions didn't work for me). I used the same Json file named above by eksb (https://wiki.keebmonkey.com/kb03-01.json) It's not clear what the map is but after some testing I found the following... The key layout I've attached is pretty easy to read once you figure it out. Keep in mind that the labels are what I've set it to and may be different for you.
The top key (TO(1)) is the button on the back of the Dual Layer Knob Macropad and is set to switch between layers.
The 3 middle keys (M1, M2, M3) are the 3 keys on the macropad.
The bottom 5 keys represent the two wheels. Vol- and Vol+ are rotations to the left and right respectively on the inner wheel while Mute is pressing the inner wheel. MsWh(down) and MsWh(up) are rotations to the left and right respectively of the outer wheel.
randiloniouslol, thank you! i did eventually figure it out. just never edited my snarky comment because im a big fan of snark. thank you for adding your much more useful comment though. it was very tricky to get the thing to work and your comment is super helpful.
Build quality is great, switches caps and knobs. The CNC'd case is sturdy and well finished, as is the PCB. The only trouble I had is VIA didn't recognize it, and even with a modified .json (which I had to fix) the macropad doesn't work as intended. Knobs are mapped as buttons instead of knobs, and the layout is weird. I'll update once I rewrite the .bin with working knobs.