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elimelendez
2201
Nov 20, 2015
A handful of group members have reached out to our community support team to let us know that they're tracking number is yet to update.
Sometimes smaller post offices miss the initial scan and the package is still processed to its final destination, albeit without active tracking. In this case we contacted the vendor and they confirmed that they dropped off all the orders at the post office and all orders have been shipped.
In the interim we have contacted our carrier. We should have an answer shortly regarding the tracking.
If you have any issues, please feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions