I recently got this headset, and wow is it good. My only issue is when certain people talk on discord, I can hear a really high pitched ringing. I fiddled with a bunch of settings, computer audio and discord, and nothing seems to solve the issue. It is primarily if not all in my right ear only. Is there something wrong with my headset, or was that ringing always there I can just hear it cause the headset is THAT good? I haven't had any issues with any other application, though I have yet to test if I can hear the ringing on a different version of discord, say on my xbox instead of my pc. Only other issue I've had is occasional static, but I can't tell if it's from the headset or the show/game/etc.
Apr 24, 2024
These are absolutely the worst product I have ever purchased through massdrop or any other website. Ergonomically, there's no way these headphones can work; they fall out of your ears because they are simply too heavy. Even if, by some miracle of physics, you *did* manage to keep them in your ears, you'd find that the sound is muddy and choppy. Honestly, I can't believe this horrible design ever made it into production - it has no redeeming qualities and is bad in every way.
From our perspective (and as one of the designers of the product) I can´t really agree on the muddy and choppy sound but I would definitely recommend to allow a break-in period of 50-100h. The difference is not as significant as with some of our other earphones but the BE6i is using patented 10mm driver with very high quality titanium-alloy coating, and it does benefit of a break-in period. Based on what you mentioned about the computer I would also recommend to test with your smartphone or tablet as it sounded like your computer´s Bluetooth might not function properly.
Related to both fit and sound quality, we would urge you to test all the included ear tips. Each user has slightly different ear but we do include multiple tips and the wings and based on our experience 9/10 customers should find a solid fit with the included accessories. There are two types of silicon tips included - shorter and deeper. Shorter don´t isolate as much and holds a more "casual" fit. The deeper ones isolate better and should provide better audio performance as well. If you like Comply tips, those are included as well and would be ideal from my perspective. Also, please do equip the wings which will stabilize the earphones and prevent from falling out.
I hope the above would improve your experience.
Jyri/NuForce