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Mar 28, 2016

just warning yall sorry for those too late to see this but I just got thru with a almost 4 month endeavor with this companies horrid support team for them to send me back a phone with no charger and they are unwilling to send another so as far as I am concerned this company gets a big fuck you from me

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marts_sum

316

Mar 28, 2016

Sir_StreqWhy are people so concerned about chargers? They're a few bucks! Or a USB cable... I don't get it. Stressing over support for this?

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tjeulink

Mar 28, 2016

Sir_Streqmassdrop handles warranty and customer service. they sell it, its their responsibility.
https://helpdesk.massdrop.com/hc/en-us/articles/213283457-Does-Massdrop-offer-a-warranty-

Sir_Streq

Mar 28, 2016

marts_sumbecause after 4 months I didnt want to get back a useless brick I still couldnt use for atleast 2 more days until I could get a charger unless I wanted to go to bestbuy and pay out the ass to get one especially considering they basically stole mine since they asked me to send it with the device and didnt return one

marts_sum

316

Mar 29, 2016

Sir_StreqWhat? Pretty sure a USB cable to charge a phone is about a dollar, and an adaptor to plug it into is about another dollar.

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Sir_Streq

Mar 29, 2016

marts_sumexcept its usb C not usb mini so its not exactly super available atleast in utah could be different elsewhere . I have tons of usb mini cables

EatingInternet

Mar 29, 2016

marts_summaybe cheap ones. A good charger and cable costs $15

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AnArcadian

Mar 29, 2016

Sir_StreqUSB C is the future standard though. Sure, everyone has mini USB right now, but you can be sure that within five years USB C is going to be ubiquitous, and mini will be left behind with firewire and the rest.

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TlathamXmahtalT

Apr 1, 2016

AnArcadianMicro, not mini USB.

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Sir_Streq

Apr 1, 2016

TlathamXmahtalTif your phone still uses micro usb you must have a Motorola razer hehe and yes I realize that C is the future but I didnt have extras which meant before I could use the phone I would have to buy one and the fact that the service guy essentially stole the one I did own

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AnArcadian

Apr 1, 2016

TlathamXmahtalTOops, sorry. Thanks for catching that lol.
And Streq, you could get an adapter. I'm going to buy the one from OnePlus since it has a little silicone case I can put on my keychain. I could understand why some people would just be annoyed though. I think I'll like it.

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