Pointer Brand Duck Canvas Chinos Discussions | Drop

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Showing 1 of 16 conversations about:

Pointer Brand Duck Canvas Chinos

FULL DISCUSSION

boris_ho

Jun 30, 2015

So I just got these this morning, size 34,great pair of pants, but when I measured them, the knee and the leg opening were definitely not 8, closer to a 7.3 and as a result they don't fit. Can post pics as proof.
The question is what can I do? [img:IMG_20150630_104415.ytq.jpg] [img:IMG_20150630_104422.emn.jpg]

Jun 30, 2015

IanAnderson

2590

Jun 30, 2015

boris_hoContact support at massdrop.com/support and they'll help you come to a solution!

Jun 30, 2015

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boris_ho

Jun 30, 2015

IanAndersonIs this not a manufacturer's issue?

Jun 30, 2015

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IanAnderson

2590

Jun 30, 2015

boris_hoEither way, it's best to go through us. For instance, if you bought something at Nordstom and had a question about the product, it would make more sense to go through their customer support rather than trying to track down the manufacturer.

Jun 30, 2015

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GhostofHarry

Jul 13, 2015

boris_hoThe same situation happened to me and I have contacted the massdrop support a few days ago. Sadly after 4-5 days there are no reply from any support from them.

Jul 13, 2015

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