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hohoho1997
4
Jan 25, 2015
guys i actually bought this through this website and i really didn't like it... first of all, shipping took ages. second, the ink in the polar pen is a tad thin so when you grab the pen to write, it would bend and so being hard to write. finally, i bought the gold version and first thing i noticed was the gold peeling off, therefore showing the ugly magnet side of it. and it would smell like rusty metal.. please think about this when purchasing..
JonasHeineman
5987
Jan 27, 2015
hohoho1997Hey @hohoho1997,
Sorry to hear about this, it's the first product quality issue reported by members.
Nano Magnetics does have a 30-day return policy: http://nanodots.com/returns-policy/
We have a positive impression of their customer service, please let us know if you do not.
JonasHeinemanTrue story. If you're not satisfied, we're not satisfied until you are.
Ps. Thanks for sharing the good word Jonas. We are indeed working on new inventions!