Has anyone else had a weird issue with the USB-C connector only working in one orientation? My keyboard works normally if the USB-C cable is inserted one way, but it only powers up (it chirps as usual) and doesn't send any input if the connector is flipped around. I tested the PCB before building and it was fine then, but I didn't think to flip the cable just because it's USB-C and it's supposed to work either way. I contacted support to see if I could just get a replacement PCB, but they want me to send the whole thing back, and then have to wait on return shipping---no cross shipping or just a replacement part was offered. Seems like a poor ROI for a minor issue since I'd have to pull all these switches for a whole unit return.
EDIT: Also, just to add; I've tried 3 different cables and several different PCs just to rule that out as the cause as well, and the behavior is the same no matter what combination of cables and ports/computers I use.