Showing 1 of 278 conversations about:
iKJH
2
Feb 1, 2015
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Just came last night... Seems amazing!
Feb 1, 2015
RobertN62
1
Feb 2, 2015
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That's weird I havn't even received shipping info.
Feb 2, 2015
LobsterRoll
88
Feb 3, 2015
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Neither have I
Feb 3, 2015
JonasHeineman
5965
Feb 4, 2015
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Hi all,
Apologies, we made an error when checking available inventory before the drop started.
Consequently, Black / 0.5mm was not available to ship immediately with the other styles.
We hoped it would have been at our warehouse by now, but we are having an unusually difficult time getting a firm ETA for the rest of the order. We'll post an update before the weekend.
If you don't have a tracking order and did not order Black / 0.5mm, please get in touch using the Customer Support Form and select "Specific Order Inquiry" from the drop-down menu.
https://www.massdrop.com/support
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Feb 4, 2015
LobsterRoll
88
Feb 11, 2015
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It has been 15 days since this drop ended. 15 DAYS. This is ridiculous. In an email, I was told there would be an update by 2/10 or sooner. Well, Jonas, it's 2/10 and there has been no update. I'd like to know the status of the mechanical pencil I paid for, if that isn't a problem. Thanks. Get it together, Massdrop...
Feb 11, 2015
MassDropNeverAgain
1
Feb 11, 2015
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"We'll post an update before the weekend", is there a way to cancel my order?
Feb 11, 2015
JonasHeineman
5965
Feb 12, 2015
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Hi @PenEnthusiast and @MassDropNeverAgain -- You're correct, we lagged on this update. I apologize for the delay, this has been a frustrating situation for everyone involved.
Per Hassan's note below, we believe these will be shipped early/middle of next week. You're also welcome to cancel your order using this form: https://www.massdrop.com/support
Feb 12, 2015
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