Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 277 conversations about:
JonasHeineman
5987
Feb 4, 2015
bookmark_border
LobsterRollHi all,
Apologies, we made an error when checking available inventory before the drop started.
Consequently, Black / 0.5mm was not available to ship immediately with the other styles.
We hoped it would have been at our warehouse by now, but we are having an unusually difficult time getting a firm ETA for the rest of the order. We'll post an update before the weekend.
If you don't have a tracking order and did not order Black / 0.5mm, please get in touch using the Customer Support Form and select "Specific Order Inquiry" from the drop-down menu.
https://www.massdrop.com/support
Apologies, we made an error when checking available inventory before the drop started.
Consequently, Black / 0.5mm was not available to ship immediately with the other styles.
We hoped it would have been at our warehouse by now, but we are having an unusually difficult time getting a firm ETA for the rest of the order. We'll post an update before the weekend.
If you don't have a tracking order and did not order Black / 0.5mm, please get in touch using the Customer Support Form and select "Specific Order Inquiry" from the drop-down menu.
https://www.massdrop.com/support
LobsterRoll
88
Feb 11, 2015
bookmark_border
JonasHeinemanIt has been 15 days since this drop ended. 15 DAYS. This is ridiculous. In an email, I was told there would be an update by 2/10 or sooner. Well, Jonas, it's 2/10 and there has been no update. I'd like to know the status of the mechanical pencil I paid for, if that isn't a problem. Thanks. Get it together, Massdrop...
MassDropNeverAgain
1
Feb 11, 2015
bookmark_border
JonasHeineman"We'll post an update before the weekend", is there a way to cancel my order?
JonasHeineman
5987
Feb 12, 2015
bookmark_border
LobsterRollHi @PenEnthusiast and @MassDropNeverAgain -- You're correct, we lagged on this update. I apologize for the delay, this has been a frustrating situation for everyone involved.
Per Hassan's note below, we believe these will be shipped early/middle of next week. You're also welcome to cancel your order using this form: https://www.massdrop.com/support
Per Hassan's note below, we believe these will be shipped early/middle of next week. You're also welcome to cancel your order using this form: https://www.massdrop.com/support
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop