Right ear keeps cutting out
So I have a PC38x headset that I bought a few years back. I moved away from home for work, and left the headset there with my gaming PC. I used it maybe 2 or 3 times before I left, and it always had the problem of it cutting out in my right ear phone. It makes like a crackling noise like something is loose, and then cuts out the audio entirely. Sometimes it works for a few minutes, but inevitably cuts out on the right side again. I am wondering if there is a fix? Or could I be shipped a new one?
Jan 6, 2025
That is a real bummer you only received one piece of the mic bundle, please accept our apologies. I have forwarded your post to customer support and hopefully they will be in touch shortly.
Thanks for letting us know and for being a part of the drop!