Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
UltimateEars24 Ultimate Ears 1d bwayneHi This is Mike Dias from Ultimate Ears. These are the 900s and they are under warranty. There may be a confusion from the original 900 which has been discontinued now for many years. 4Reply bwayne0 17h UltimateEarsHi - thanks! So just to be clear, these are under a standard 1yr warranty from UE? Repair/replacement in case of issues in the first year? Thanks again. 0Reply UltimateEars24 Ultimate Ears 17h bwayneCorrect. 3Reply
Cheers.
We at Ultimate Ears Pro are known for our legendary service and support.
Thank you,
Mike
Sorry. Couldn’t help it after seeing so many “official”.