Rewards Program FAQ
How much does the program cost?
The program is free to join (crazy, right?). Membership is ongoing unless you request to be removed, or you’re removed due to abuse of the program. Once you’ve signed up, Drop Rewards Points and Drop Credits will accrue until they expire or you opt to leave the program.
How do I earn Drop Rewards Points?
There are many ways to earn Drop Rewards Points
Purchase your favorite gear on Drop.com
Items for sale on Drop.com will note how many Drop Rewards Points you will receive when you make a purchase. Nearly all items are eligible for Rewards Points, and typically Drop Studio products will earn you 3 Rewards Points per dollar spent (5 Rewards Points per dollar spend for Drop Keyboard Club Members), while most other products earn 1 Rewards Point per dollar spent. Some exceptions apply, and they will be noted on the product page. Shipping and taxes are not included when calculating point totals. Rewards Points expire 1 year after they’re earned and are redeemed on a first-in, first-out basis (i.e. points that expire the soonest will be redeemed first). Only purchases after January 1, 2020 are eligible for Drop Rewards Points.
Write a review of your purchases
We love hearing your thoughts about the products you’ve bought from us. Just write a review, good or bad, and you’ll get 100 Drop Rewards Points per product page (for purchases after January 1, 2019).
Share a photo of your purchases
Drop.com members love browsing our gear and searching for inspiration. Help them out by posting a photo of your purchase in its natural habitat. Just like reviews, you’ll get 100 Drop Rewards Points per product page (for purchases after January 1, 2019) for sharing the photo of the product.
How do I check how many Drop Rewards Points I have?
On the Drop Rewards page, of course. Just sign in to see your available balance, how close you are to your next reward, and different ways to earn.
What do I use Drop Rewards Points for?
Your Drop Rewards Points are converted to Drop Credits in 500-point intervals (i.e. 500 points = $5 in Drop Credit). Once you have your Drop Credits, you will have the option to apply them to future purchases. We’ll also send you a monthly email that details your balance and account activity. Drop Credits have no cash value.
How do I apply Drop Rewards Points to a purchase?
In your shopping cart, mark the "Apply Drop Rewards" checkbox to apply your Drop Rewards Points to your next purchase on Drop.com. You can see the points applied on the checkout page.
What happens to my points when I return a product?
If you return/cancel an item order, we deduct the Drop Rewards Points earned on that item from your balance. If you already used the points and your balance is less than the deduction, your refund will be reduced by the difference.
Who qualifies for the program?
Everyone who signs up for Drop.com is automatically enrolled in the Drop Rewards program.
Program Abuse
This program is intended to show appreciation and reward our loyal customers. If Drop.com determines that a user is abusing the program by purchasing for resale, exploiting loopholes, or manipulating the system in any way, Drop reserves the right to remove any user and remove their credit balance.
