Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
96kHz / 24bits digital masters? You serious?
I am currently listening to "Masters" catalogue in Tidal's desktop application which is quite a new feature.
I - am - blown - away.
At the moment I am listening to (actually re-discovering) The Division Bell by Pink Floyd. The details.. For such long years that I have missed to hear.. Just a wow..
I just am too happy and way waaay too excited to be able to reach the actual masters of so many records.
You got all of my thanks, TIDAL.
(Take this -at least- as a heads up for the audiophile community. I have no relation to TIDAL nor any other service nor any thing like that. If it is against the rules, just let me know. I can delete the post)