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Drop Sense75 Volume knob is not working.

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I got this keyboard when it went on sale a while ago, and it's been working fine; however, now my volume knob just doesn't work anymore. I have flashed the keyboard to different software, but nothing works. Does anyone have advice?
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Hi, are you able to confirm in the Drop Configurator application (or VIA, if you flashed that firmware) that the knob has an action programmed to it? Screenshots would be helpful if possible. To confirm, the knob performs no action whether you turn right, left, or press on it?
Hmm, is this on Windows or macOS? I don't know off-hand what might be restricting the media controls but can try to help search for the cause.
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Aug 18, 2024
HoffmanMysterIt works on Mac but not Windows; I've tried to see if any program could be blocking it, but I don't know what to look for.
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