Top Linear | FOD Lucky Switch
Hi, this is FOD team,I'm Zef. A while ago, we released the AM Icy Silver Switches Pro in conjunction with the Angry Miao team, which is now available on AM's platform. Now, we are going to bring you the first drop of the brand -- FOD Lucky Linear Switches. Inspiration:Chinese Red envelope A red envelope or red packet (Chinese: 红包) is a monetary gift given during holidays or for special occasions such as a wedding, a graduation, or the birth of a baby. (Quote from wikipedia) So, in Chinese culture, red envelopes are a way of expressing blessings and encouragement, representing wishes for good luck and wealth, which are exactly the values of our brand. With this in mind, FOD Lucky Linear Switches was born. Y3 Stem - The Legend Continues The stem made of Y3 has a coefficient of friction of only 0.04, which is nearly 70% lower than conventional POM and LY materials. The Y3 material has already shown great results on the Ice Silver Pro...
Dec 9, 2023
My opinion has pretty much pulled a complete 180 at this point. I used to defend MD as much as I possibly could, I figured people were just complaining cause they didn't understand MD isn't the actual manufacturer of these high-end keycap sets or custom keyboards and people didn't want to wait. Now I realize that while there are still (and will always be) people who complain about this, Massdrop needs some SERIOUS customer service improvement.
Here's the reddit post & linked imgur album that caused me to want to write up this post in the first place (this is not me):
http://imgur.com/a/6kAc1
https://www.reddit.com/r/MechanicalKeyboards/comments/6nd96y/i_knew_massdrop_was_bad_i_didnt_expected_it_to_be/
I have only had ONE negative experience with Massdrop so far, and that was with the Yanbo's closet miscounted inventory fiasco. I understand it was an honest mistake, I was grateful to even get a chance at anything during that event. I did get over it. I'm still ordering stuff from here (exclusives only, nothing else is worth it anymore IMO), but whenever I think about it, it's the cookie-cutter customer service response that really upset me back at that time.
What happened to the OP of this reddit post is WAY worse, and I can't even imagine how I would feel reading that bullshit response after that happened to me. I understand the security issue, but they really couldn't contact them beforehand? Or do anything to ensure he could still PAY for the item that he won't have another chance at for WHO KNOWS how long?
To me, this makes it seem like Massdrop truly doesn't care about their customers. Nothing is more disrespectful to me. They get more flak than they deserve for things that actually aren't their fault, but their customer service needs some serious work.