Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
UPDATES about our new Amp & DAC line as of 9/18/2017.
CTH+SDAC
Some good news…we are working to add the 3.5mm output to the SDAC in the CTH+SDAC. The 3.5mm output will be next to the microUSB input jack. You may use a 3.5mm to RCA cable for output. So, there is no pass-through on the CTH+SDAC but you can now get a line-out from the SDAC.
Massdrop O2+SDAC
We’re announcing this combo today and launching on 9/21 for 10 days. Just like the previous O2+ODAC that we used to sell, we’ll have this in the same chassis as before.
The line-up that is currently available:
· Massdrop x Grace Design Standard DAC
· Massdrop O2+SDAC
· Massdrop x Cavalli Tube Hybrid
· Massdrop CTH+SDAC
· Massdrop x Cavalli Liquid Carbon X
Rest of the year:
· Massdrop LCX+SDAC is in progress but not yet developed. (No guarantees, hopefully in 2017.)
· No other Cavalli amps planned in 2017.
· Massdrop Objective 2 amplifier in 2017.
· Liquid Crimson not planned for 2017, but thank you for the requests.
· Might be another amp or two this year but not a Cavalli.
When we kicked things off with the Massdrop x Cavalli Tube Hybrid, we hinted at stackability and ventilation for digital combos. We’ve been working on these products as quickly as possible to finish everything before the Chinese New Year break. As timing turned out, we’ll have 5 overlapping products available this month plus we allowed movement to one of these new products if you purchased the CTH.
With our platform and model…we develop the products and then close the drops to handle the production. In order to do this as quickly as possible, we’ll be closing the above drops on 9/30/2017 and getting to work building them. The goals for this line-up are simple. To bring the community the best designs as affordably as possible.
For various reasons, we’ll not always telegraph what we’re up to…but this quantity of launches in a short period of time leads us to share what are trying to accomplish and try to make it a bit easier for you. Hope you enjoy the new choices!