Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
What’s the quick summary of the K7XX Collaboration? The idea and goal of the K7XX was to take the very best from across the AKG 700-series and create a definitive version designed by and for audiophiles. Additionally, we wanted to offer this version at an incredible price to performance ratio. The following are a few of the key design features: 1. K702 65th Anniversary Edition Drivers: The K702 65th Anniversary Edition (“Annies”) drivers are considered by the audiophile community to be the best sounding driver in the 700-series family, which was the reason it was selected for the K7XX. 2. Memory Foam Padding: Absent in the K701 and K702, the K7XX uses memory foam padding which was first introduced in the K702 65th Anniversary Edition. The impact of this choice is that the Annies and the K7XX maintain the same performance in the highs and mids that the 700-series are known for but with an improved 3dB bass increase. 3. Pulse Blue Colorway: This one is new and the first cross-interest collaboration, tying in the longtime favorite AKG K7XX and one of the Mechanical Keyboard group’s favorite designers, Mito. 4. Same Build Quality & Manufacturing Process: The K7XX is built with the same quality and under the same manufacturing process as the rest of the 700-family. It’s made for audiophiles, and we know that everyone would expect no less.
These seem to have a great price to performance ratio. Is it because the K7XX uses cheaper materials? No.
Where are these manufactured? How is the quality? A common question that is asked is “where are these made?” The entire 700-series family, including the K7XX, are produced in China. There is a misconception that AKG manufacturers their headphones in Austria and that there are still Austrian made 700-series available. As an additional point, even the K812 were made in Slovakia (not Austria). But the broader point is around production processes, quality control, and manufacturing tolerances. These are all principles and concepts that are geographically agnostic and instead depend on the manufacturer and the factory who are the ones who make the decision either to be detailed-oriented or to cut corners. AKG has a history of being the former and has consistently delivered. And, there is a 2-year warranty on the K7XX.
Do you need an amp? The K7XX will work fine without an amp. That said, an amplifier, in general, serves to provide clean power and control of the headphone drivers to deliver sound. A supplemental amplifier may sound better than the one bundled in your phone, which is designed for long battery life or earbuds, for example. The AKG K7XX is not a headphone that is known for being especially "difficult to drive" (as they say). You may, however, find benefits in the characteristics of certain amplifiers and how they interact with your source and headphones.
How do these compare to the other headphones? This has been a hard question for us to answer. Although we have collectively tried and tested hundreds of headphones, it's a challenge to provide an objective opinion (an oxymoron when talking about a hearing experience) as any answer will inevitably include subjective views. We do recommend checking out the comparisons in this discussion and in others (for example on Head-Fi: https://www.head-fi.org/f/threads/the-akg-k7xx-massdrop-first-edition-thread.743280/) to get a sense of how the K7XX compares. What we will say though is, as mentioned, one of the goals was to offer this version at an incredible price to performance ratio and we are proud of the result. — Thomas Fernandez Collaborations Team, Audiophile