Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
https://www.head-fi.org/threads/vibro-labs-is-going-on-sabbatical.844694/#post-13790052
Please feel free to comment. Let me know if this is interesting or you think I'm just full of cowpie. I would love to see Earphone offered on Massdrop to get it out to the audiophile community as much as possible. I think it's a phenomenal product and would recommend it highly given the modest price point and above-par sound signature.
Cheers!
Below are some images of the Earphone: