Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
- I listen to music on Sennheiser 595s
- I have Bose noise cancelers and love them but don't regard them as being exceptionally hi-fidelity
- my favorite earbuds were a pair of old style UE Triplefi 10vi , from before Logitech bought them. I've had Sennheiser IEs and Sonys and Apples and Shures and Boses, but never had a full on IEM.
- I listen to a wide range of music, some of which is quite lo fi and analog, but some of which is acoustically interesting. Again, not cutting edge as I haven't the ear, but the last five bands I had on repeat were Mogwai, Iron Maiden, Lord Huron, Lacuna Coil and The Birthday Massacre, so i obviously dig bands that can bring powerful sounds to bear.
- I currently serve most music off iTunes or Amazon Music.
Taking these as a given, if I was going to drop a modest sum like $500 or maybe even $1000 here, what -- in YOUR opinion -- gives me the biggest upgrade over where I am now?