Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
- Ultra-low distortion AAA™ circuit with high-voltage swing
- Ultra-low noise THX architecture (less than 1 uV of output noise)
- Power to drive demanding headphones with ease (Up to 2000 mW at 32 Ohms, 1000 mW at 16 Ohms, and 275 mW at 300 Ohms)
- 3-position gain switch (allows for fine-tuning of signal-to-noise with any headphone or IEM)
- Ultra-low noise pre-amplifier output (Use the ONE to drive active desktop speakers or a dedicated power amplifier in a home stereo setup, and easily switch between headphone-out and pre-out with a dedicated button)
- High-quality aluminium chassis (which also works to shield the electronics from RF and other external noise)
- $199 MSRP Target
We can’t wait to bring this amp to market. Stay tuned for more updates in the coming weeks—and as always, if you have any questions or comments, leave them below. Best, The Drop Team