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I cant cancel my order

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minicripex
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Oct 26, 202071 VIEWS
No matter what do i cant cancel my order, it always says "internal error". I have tried contacting customer support but nothing happens. I want to cancel the order because i chose the wrong keyboard.
minicripex
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akumarin5
1
Feb 9, 2021
@jennychin Hi I'm also having the same problem, I already sent a support ticket yet no response so far. Could you help me on this matter?
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jennychin
368
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Feb 10, 2021
akumarin5Hi @akumarin5 ! I replied to your ticket.
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nigelng745
0
Jan 3, 2021
@jennychin i have also tried to cancel my order and sent a support ticket. Could you help me on this matter?
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jennychin
368
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Jan 4, 2021
nigelng745Hi @nigelng745 ! Thanks for the flag! I have replied to your support ticket.
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erickong
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Mech Keys Moderator
Oct 26, 2020
@jennychin
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jennychin
368
Operations
Oct 27, 2020
erickongHi @minicripex ! I apologize that you're experiencing some issues with your cancellation. I looked into your ticket and see that a member of our support team is already assisting you. If you have any questions or concerns, you may respond on your ticket. Thank you!
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