All Sales are final ?

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First time shopping with Drop, and unfortunately I didn't noticed that the shipping time will be a month later. Contact them to cancel the order. but they told me all sales are final. I have to say this is sad. and all I see is a label said "free return" instead of "all sales are final" under the add to cart bottom. I know they may have a explanation for their policy, but this thing is so tricky.
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