Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
About NuForce Founded in California in 2004, NuForce was started by a pair of entrepreneurs who wanted to create amazing audio experiences at prices people could afford. Ten years later, to expand its manufacturing expertise, NuForce became part of Optoma, a world-famous projector manufacturer. NuForce’s earphones are conceptualized from the ground up by its top design and engineering experts, without using off-the-shelf designs like other manufacturers. Its products are known by audiophiles for their outstanding industrial design and sound quality. NuForce has also collaborated with Massdrop on two custom in-ear monitors: the award-winning EDC and the popular three-driver EDC3.