Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
[edit]: I calculated based on the laws if everything is done correctly, in sweden it'll cost me about $285 USD in total. And that's if EVERYTHING is done right to 100%, which it isn't about 90% of the time. In belgium I have no idea about taxes, but I'm guessing it's a lot better that the ridiculous fees we pay on things in sweden. Still cheaper than trying to buy annie pads separately and stick them to a pair of K702's though, which is even more ridiculous. [edit2]: it was $350 USD