sugaShaneContact customer support at Service@arozzi.com and we will assist you with getting replacement parts shipped out to you right away. We are aware of how the packages are arriving damaged to many customers. As you know the Arenas weighs quite a bit, 105 pounds to be exact, so some of the time while in the process of being deliver, it takes a beating. I apologize for that and will help you get your desk up to par. Thank you