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Showing 1 of 18 conversations about:
An00815
1
Dec 31, 2019
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Ordered 3 of these. My gf went to put her's on and said the stem snapped. I laughed and said she has to be careful. Then I went to put mine on and mine snapped as well. WTF! I have 13 artisans on the board I'm typing on and never have I had 2 caps snap like this. The third one went on fine. Unacceptable.
(Edited)
TheEyeKey
244
The Eye Key
Jan 14, 2020
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An00815Hello,
The Stem feet fit snugly when I tested them on the Cherry Brown switch model, but the size tolerances of some of the different types of switches made them break. Please email to: luongthuongnguyen@gmail.com so I can support innovation for you. Sincerely apologize for this incident.
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