Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
We're still waiting on the shipment to arrive. It's looking like it'll be sometime next week.
-Ash
Hong Kong has tighten their custom import/export control quite a bit due to the holiday season. And our order was scrutinized at the boarder and consequently delayed the shipment by a couple days as a result. We were informed by our forwarder last night that the shipment has finally been cleared and it's currently on its way to the US now.
I apologize for the additional delay that's rather unexpected. If you still wish to have your order cancelled, just email us at support@massdrop.com, and we will take care of it for you.