i agree with kellys. also, no recognition from massdrop about multiple complaints of damaged mats is a negative in my book. they should take both the price change and packing method into consideration for future buys.
theeattreMassdrop did make right over my damaged mat. While I am still waiting on an activation code for the software, they have been good on everything else. I LOVE my machine!!! It's awesome! I've used contact paper, construction paper (I'm a teacher,) card stock and freezer paper so far. This is a great deal!