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Showing 1 of 33 conversations about:
Jpone
2
Oct 31, 2017
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Okay so I was just waiting for someone to join the drop before I did. But now I am wondering is there something wrong with this drop since no one joined. What am I missing?
JaySCT
39
Jan 4, 2018
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JponeYou are missing something Jpone. Unless something has changed you will not receive a receipt from an authorized dealer. Which, in the case of Canon, means that the USA warranty is not of any use. Canon will regard this as a "used" lens without that proof of purchase from an authorized dealer. Jaysun, on previous drops, has indicated that if there is an issue that they (Massdrop) will interact with whichever dealer handled this, but this is not like having a full USA warranty and receipt from an authorized dealer. Check with Canon if you'd like but just trying to make sure what happens on Massdrop vs. Greentoe, where you may pay a little more but get both the warranty and receipt from a dealer. Both options are viable, it just depends on whether or not you want to have a full and direct warranty with the manufacturer.
As an aside, I truly wish that Massdrop would be more direct in this regard when it comes to camera equipment. This is not unlike purchasing gray market cameras, watches, etc. They are exactly the same item, but you lose the ability to deal, in this case, with Canon directly.
As an aside, I truly wish that Massdrop would be more direct in this regard when it comes to camera equipment. This is not unlike purchasing gray market cameras, watches, etc. They are exactly the same item, but you lose the ability to deal, in this case, with Canon directly.
JaySCT
39
Jan 5, 2018
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JaysunJaysun.. Once and for all to see, I believe you owe it to everyone to be EXPLICITLY and PUBLICLY clear about the warrantees on camera gear (can't speak to other offerings but could be the same). You are, in just about every way, doing nothing more than GRAY MARKET selling by selling equipment (USA Spec or International) without an Authorized Dealer's Receipt. Greentoe also acts as an intermediary between an authorized dealer and the buyer, but you DO receive a receipt from the authorized dealer (of course prices may vary) which provides FULL USA manufacturer's support.
I don't mean this to be harsh, but hiding behind the comment made in that other Nikon Lens link posted above that you never state anything about the warranty is a very thin excuse for not just being up front. People have a right to know exactly what they're getting in terms of warranty and support at the prices you're offering and to be honest, it is the sole thing that has prevented me from making any significant purchase. The more this word gets out, the less likely your success will be (my opinion). What you're doing it preying on those not as knowledgeable or selling to folks willing to take a chance that there will be nothing wrong. Just so folks are aware, Canon charges a $250 up front charge for non-warranty coverage just to look at an item, which would kill any savings.
I don't mean this to be harsh, but hiding behind the comment made in that other Nikon Lens link posted above that you never state anything about the warranty is a very thin excuse for not just being up front. People have a right to know exactly what they're getting in terms of warranty and support at the prices you're offering and to be honest, it is the sole thing that has prevented me from making any significant purchase. The more this word gets out, the less likely your success will be (my opinion). What you're doing it preying on those not as knowledgeable or selling to folks willing to take a chance that there will be nothing wrong. Just so folks are aware, Canon charges a $250 up front charge for non-warranty coverage just to look at an item, which would kill any savings.
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