Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
Pros: +No harsh treble +Fun but clear bass +warm lower mids and polite upper mids. +low masking and decent resolution for the price +S-Logic works, fairly clear and good soundstage in a closed headphone +High sensitivity = easy to drive from laptop or smartphone dongle. +cushy headband +lightweight +most of the weight and clamp is distributed. +folding +easy to clean, pads aren’t sticky +my sample came with a 6.5mm coiled “studio” cable, a 3.5mm cable, and another 3.5mm cable with TRRS connector and an inline microphone on the cable for smartphone and gaming use. +sparkling gray circles around “Signature X” logo add fun pizazz. Cons -“No Nonsense” studio build reminiscent of Sennheiser HD 280 Pro, tough and light plastic but creaks when adjusting. -Firm clamp. -Folding mechanism allows earcups to flop around when not in use. -The type of circumaural pads that press the edge of the outer ear flat on your head, so some of the clamp pressure is on your ears. Overall: I think people looking for a closed-back headphone that sounds more open than cheap closed headphones ought to take a look. It’s a good headphone to wear while walking around. The warmer sound signature was not what I was expecting from the brand, the tone is overall a pleasant surprise. The S-Logic 3 does seem to add a more “speaker like” feeling of soundstage, combined with the bass grunt. My first two cons aren’t really a problem while wearing the headphone, and I feel like it would survive school life or most studio life (folds to fit into a small bag, but the included case is nice!). If you want a artsy object, get the Meze Noir… but the rough and tumble Ultrasone sounds less “small space” and more open. I think it’s important people expect this to be a closed headphone that probably touches the outer edge of the ear, making YMMV very true here: I know some people can marathon this style of earpad, but I like to take a break and let my ears relax after every hour of listening. Anecdotally, my wife specifically found these earpads MORE comfortable and less weird than my fully circumaural headphones like the HD 560S. I have kept coming back to it because I’ve been enjoying the sound.