Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
- Full extend the band on that side and pull the plastic ring down.
- start pulling the rubber headband part outwards on both sides and expose 2 or 3 screws in the middle of the headband.
- remove the screw that holds the inner plastic peice closest to the hinge and you should now see the extender part pictured above.
- carefully remove the metal piece that holds a tiny ball bearing. The inside part of this part slides up to come off. Push upwards with your thumb on the engraved “drop” maybe even pry a little at that bottom to start it.
- you may be able to remove the extender part from the headband at this point. Be careful to see how it comes off the inner metal band so you can reassemble. Either way you should now see the inner part of the swivel with two screws attaching it to the headband extender. Once these are undone the earful will be detached from the headband.
- the damage that loosens the swivel is under those two screws you saw at first and couldn’t get at until now. If you find a good way to fix the loose swivel part I’m curious to find out so let me know.
I didn’t mention the wire this whole time but recognize that you have just a little slack to work with. Pulling can tear the 5 tiny wires inside it. It’s anchored at the ear cup. If you expose the full headband you can pull the wire off the headband to give you more slack to work with. good luck man. If you get stuck again let me know.