ErgoDox Ergonomic Mechanical Keyboard Kit Discussions | Drop

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ErgoDox Ergonomic Mechanical Keyboard Kit

Mech Keys

FULL DISCUSSION

jefferai

Jul 2, 2014

Is there any warranty on any of the components? I got in on the drop from last November, put it together in February, and have been lightly using my ErgoDox since. I was using it this morning, went away from my laptop for a bit, came back, and got no response to any keys. When I pulled and reconnected the USB plug, all three LEDs came on and stayed on. If I press the button on the Teensy, all three LEDs go off, but in either state, there is no response from the Teensy. The Teensy programming app does not see it connected, and I tried a debug program that looks for it to show up as a device and it also did not see the Teensy (in either state).
I've tried disconnecting the cable and plugging it in several times and this is repeatable. I've tried some minor jiggling here and there in case something inside magically worked loose and a shift in the cable triggered an issue, but I neither see anything loose nor have been able to fix the problem by doing this.
I haven't yet stripped the case and keycaps off to attempt further debugging, but I strongly suspect that the Teensy just blew itself up as everything else is more or less "dumb" components with solid solder connections that I tested with a multimeter at every step along the way. I imagine that if I desolder the Teensy and plug it in with just the USB connection (trying at least two cables to be sure that it isn't the cable that has gone bad) and it is still unresponsive to the programming and debug applications, then it would be pretty clear that the Teensy is the issue.
Any chance that in that case it would be covered by any kind of warranty?

Jul 2, 2014