Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 100 conversations about:
TheGrahamcracker
1
Aug 18, 2021
bookmark_border
I am having the same issue as sylvestar92 who posted on July 21st 2021. My board is not being recognized by my computer. I downloaded the software and got to this same image above but I cannot interact with anything. I tried flipping the USB-C cable and that did nothing. What should I do? Anything else to troubleshoot it and get it working? The only thing I have done is what was stated in the most recent google drive link in the details page of this product.
mist3rf0ur
21
Nov 25, 2021
bookmark_border
TheGrahamcrackerLate reply to help anyone running into this problem.
I tried to reset to default settings, trying to pair again, trying to pair on BT mode B and C (was on A). Rebooting, etc.
What worked was just removing device under Windows bluetooth devices. Unplugging my bluetooth dongle, reconnecting it and pairing again.
This hasn't happened a bunch but it's super annoying when it does.
Related Products
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionFollow Drop