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JoskeV
9
Nov 6, 2013
I ordered these with ABS, but really? Those who wanted blanks or sideprinted get to keep the extras but they all are sort of shipped in the same week and even we (with just ABS) had such a big delay? Where's my compensation?
Stabilized
56
Nov 6, 2013
JoskeVYeah, how come those bastards get an extra set of keycaps and we don't?! You know what, I think you should send out all the keyboards with an extra TWO sets of keycaps, a hand written sincere letter of apology AND they should give a refund for shipping costs; before I even start to forgive them!
Barry
431
Nov 6, 2013
StabilizedYou forgot to ask for a very special cupcake, a kiss from Scarlett Johansson, and a circus in your backyard.
DanBradbury
15
Nov 6, 2013
StabilizedThis bastard is happy he gets an extra set of keycaps. Angry nerd be angry.
cbbrowne
114
Nov 6, 2013
JoskeVI'm in the same "camp" as it were; I'm getting what I ordered (e.g. - ABS caps) as soon as *anyone* else gets them.
A greedy part of me wishes that I'd ordered blanks, 'cause then I'd be getting a free set of extra caps.
On the other hand, if I *had* ordered blanks, then I could just as legitimately gripe that "you SOBs that ordered ABS got exactly what you ordered, and I haven't gotten my order filled yet!!!"
Personally, I don't need an extra set of caps, or a letter of apology, or a kiss from Scarlett Johansson, or a pony, or a puppy.
I knew that this was a *preorder*, and was not entirely ignorant that sometimes folks like MD need to deal with communications confusion (especially when crossing the English/Mandarin divide) and the mistakes that can happen when ordering across the seas.
It should be obvious (if it's not already) that with a Mass Purchase, there is an enhanced risk of a Mass Mistake, and this is obviously a case where this has happened. And if you aren't prepared to accept your portion of such risk, then perhaps MassDrop isn't for you.
That doesn't leave MD staff unscathed; I think they would have fewer irritated purchasers if a bit more had been explained a bit earlier. But the "worst" of it is that it would have been nice to get Mark's explanation of yesterday a couple days earlier, which wouldn't truly change anything in any massive way.
JoskeV
9
Nov 7, 2013
cbbrowneThinking the same, don't care about an extra keycaps set, a compensation can be anything from a coupon for a next purchase to partially refunding shipping. This one is my first of the two purchases I've made on MD and I've already received the second one. Ain't happy about both products/services and I even haven't received the first one (this) yet.
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