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Showing 1 of 25 conversations about:
mesaone
111
Oct 15, 2018
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mesaone
111
Oct 16, 2018
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ZeradonGo to your profile, it's the "person" icon on the top right of the page, then choose transactions.
Under each transaction is a set of links - leave review, receipt, contact support.
Choose contact support. Fill out the form with a description of your issue.
My experience so far, with the K7XX, is massdrop contacts you about a week later to arrange a replacement (Oct 3 to Oct 11). The they ship a replacement that will arrive two weeks after that.
I haven't received a response about my defective HE-4XX or the landscape spacebar set, but it's only been 4 days and one day respectively.
Under each transaction is a set of links - leave review, receipt, contact support.
Choose contact support. Fill out the form with a description of your issue.
My experience so far, with the K7XX, is massdrop contacts you about a week later to arrange a replacement (Oct 3 to Oct 11). The they ship a replacement that will arrive two weeks after that.
I haven't received a response about my defective HE-4XX or the landscape spacebar set, but it's only been 4 days and one day respectively.
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